Victor Kovacs
Buffalo,NY
Summary
Adept Maintenance Technician and successful business owner, I leveraged problem-solving abilities and preventive maintenance skills to enhance tenant satisfaction and operational efficiency at Rosato Management and City Wide Services. Specialized in mechanical and electrical troubleshooting, I significantly improved living conditions and service quality, fostering strong customer and tenant relationships through clear communication.
Overview
33
33
years of professional experience
Work History
Maintenance Technician
Rosato Management
07.2015 - Current
- Maintained a safe living environment for residents by quickly addressing any potential hazards or code violations discovered during inspections or reported by tenants.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Improved tenant satisfaction by promptly addressing and resolving maintenance concerns in a professional manner.
Owner
City Wide Services
10.2008 - 07.2015
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Owner
City Wide Services
05.1996 - 09.2009
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Apartment Maintenance Supervisor
Windtree Apartments
02.1992 - 06.1996
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Conducted thorough unit inspections before and after tenant move-ins, guaranteeing optimal living conditions for residents.
Education
Bachelor of Arts - English
University At Buffalo
Buffalo, NY05.1986
Skills
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Electrical Troubleshooting
- Drywall Repair
- Plumbing Repairs
- HVAC Systems
- Problem Detection and Resolution
- Clear Communication
Timeline
Maintenance Technician
Rosato Management
07.2015 - Current
Owner
City Wide Services
10.2008 - 07.2015
Owner
City Wide Services
05.1996 - 09.2009
Apartment Maintenance Supervisor
Windtree Apartments
02.1992 - 06.1996
Bachelor of Arts - English
University At Buffalo
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