Victor Lahens
Lauderhill,FL
Summary
To obtain a position where I can learn new skills and grow. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Roadside Assistance Technician
AAA Auto Club Group
08.2022 - 02.2023
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Investigated customer complaints to identify cause of malfunctions.
- Assisted customers in stressful situations, providing empathetic support while addressing their immediate needs.
Delivery Partner
UBER
08.2021 - 08.2022
- Pick up and deliver customers to destinations
- Also, pick up food items and deliver to customers’ homes.
Packer
Aviation Inflatables
05.2018 - 08.2021
- As a Packer for Aviation Inflatables it is my job to repair emergency equipment for aircrafts and make sure that the meet FAA approved standards
- This does include obtaining the knowledge about multiple aircrafts and the type of equipment they carry
- I also have assisted with training new hire employees which included teaching them how to properly fix and pack each unit.
Roofing Tech
J&K Roofing
01.2020 - 01.2020
- Assisting with removing shingles, nails and debris from roofs of homes.
Inventory Specialist
Advanced Auto Parts
05.2017 - 05.2018
- For Advanced Auto Parts I pulled parts for vehicles that are in my stores inventory which other store do not have in stock and I provide these parts to those store via our Advanced Auto Parts drivers
- Once I have located the parts needed to must verify the order placed and also the part serial number all which must be done in a timely matter so the drivers can deliver parts to the appropriate store
- I pull an approximate amount of 2,000 parts a day this has taught me more about time management, accuracy and also I’ve gained more knowledge about different parts for different vehicles.
Delivery Driver
Pizza Hut
08.2016 - 05.2018
- Working for Pizza Hut has given me knowledge on how important getting merchandise to a consumer in a timely manner is important
- As a delivery driver I am given orders placed by customer via online or phone and I must deliver them accordingly
- I also assist in the kitchen making and cutting pizza if needed as well as taking in store orders.
Cashier/Crew Member
Dunkin Donuts
01.2017 - 05.2017
- I provided friendly customer service daily obtaining orders from customers
- As the main cashier I had to have experience in handling money and also keeping count of all registers
- I assisted with audits and money drops into the safe at closing
- I assisted with stocking merchandise such as coffee, bagels, donuts and much more.
Mover/Truck Driver
JoChas Moving Company
10.2016 - 03.2017
- Assisting customers with moving their personal belongings in and outside of Broward County
- I moved items big and small along with a crew of people into new homes, apartments even storage units
- I was also trained to be a truck driver for the moving company which then included transporting the customer’s belongings to the new location.
Overnight Stock Clerk
Walmart Inc.
07.2010 - 09.2011
- As overnight stock clerk I assisted with stocking shelves assisting customers with finding certain items within the store
- I also took inventory which included counting the merchandise before it goes onto the sales floor, and price checked items stocked within a certain amount of time before nightly store audits.
Bagger
Publix
01.2009 - 03.2010
- Assisted customer with bagging their groceries, getting additional items for customers if needed
- I also assisted with checking prices for irate customer during checkout.
Education
High School Diploma -
Dave Thomas West Campus
01.2011
Skills
- Microsoft Word
- Time Management
- Interpersonal and Communication Skills
- Sales and Motivational Speaking
- Customer Service
- Safe Driving Practices
- Lockout assistance
Certification
- Fatigue Countermeasure Training, 2019
- Maintenance Error Avoidance, 2019
- Reducing Maintenance Related Engine Failures, 2019
- Aircraft Exhaust Systems, 2019
- Proper Torque, 2019
References
References furnished upon request.
Hobbies and Interests
- Writing
- Music
Languages
creole
Full Professional
Timeline
Roadside Assistance Technician
AAA Auto Club Group
08.2022 - 02.2023
Delivery Partner
UBER
08.2021 - 08.2022
Roofing Tech
J&K Roofing
01.2020 - 01.2020
Packer
Aviation Inflatables
05.2018 - 08.2021
Inventory Specialist
Advanced Auto Parts
05.2017 - 05.2018
Cashier/Crew Member
Dunkin Donuts
01.2017 - 05.2017
Mover/Truck Driver
JoChas Moving Company
10.2016 - 03.2017
Delivery Driver
Pizza Hut
08.2016 - 05.2018
Overnight Stock Clerk
Walmart Inc.
07.2010 - 09.2011
Bagger
Publix
01.2009 - 03.2010
High School Diploma -
Dave Thomas West Campus
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