Victor Malave Rivadeneira
Camden,NJ
Summary
Proven professional with experience at Wawa, adept in customer service and POS systems. Demonstrates exceptional adaptability and teamwork, enhancing customer satisfaction and operational efficiency. Successfully built trustful relationships, showcasing reliability and effective communication. Fluent in Spanish, with strong proficiency in Google and Microsoft Office suites.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gas Station Attendant
Wawa
06.2024 - Current
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Built trustful relationships with customers to encourage return visits.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Pumped gas for guests and took payments.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
Childcare Provider
Self Employed
10.2022 - 06.2023
- Developed strong relationships with families, regularly updating child progress and establishing trust.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Dispensed snacks and meals to children following nutritional guidelines.
- Supported class activities and aided students with their homework.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
Education
High School Diploma -
Pennsauken High School
Pennsauken, NJ06-2023
Skills
- Customer service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and collaboration
- Cash handling
- Reliability and punctuality
- Patience and empathy
- Adaptability and resilience
- POS systems
- Effective communication
- Intermediate with Google office suite
- Intermediate with Microsoft office suite
- Bilingual in Spanish
Certification
NGL Sync Certified
objective
Motivated and compassionate individual with a strong work ethic and excellent customer service skills, seeking to transition into a paraprofessional role to support and inspire students. While my professional background includes serving as a gas attendant, I also have experience as a childcare provider, where I developed strong communication and caregiving skills. Fluent in both English and Spanish, I am eager to leverage my bilingual abilities, childcare expertise, and dedication to fostering a supportive and inclusive learning environment.
Timeline
Gas Station Attendant
Wawa
06.2024 - Current
Childcare Provider
Self Employed
10.2022 - 06.2023
High School Diploma -
Pennsauken High School
Similar Profiles
Lena SmithLena Smith
Customer Service Representative at WawaCustomer Service Representative at Wawa
Kyra SamalonisKyra Samalonis
Associate at WawaAssociate at Wawa
Juan LizardiJuan Lizardi
Customer Service Associate at WawaCustomer Service Associate at Wawa
Tracy ThomasTracy Thomas
Customer Service Supervisor at WawaCustomer Service Supervisor at Wawa
Rhonda WycheRhonda Wyche
Paraprofessional at Camden Board of EducationParaprofessional at Camden Board of Education