VICTOR MALDONADO
Palmetto,FL
Summary
Top-notch Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.
Overview
7
7
years of professional experience
Work History
Senior Relationship Banker
Fifth Third Bank
02.2023 - Current
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
Finance Officer
TruFinCo
03.2022 - 02.2023
- Generated financial and operational reports to assist management with business strategy.
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
Loan Specialist
AutoPay
07.2021 - 03.2022
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.
- Observed regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
Loan Specialist
OneMain
03.2018 - 06.2021
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.
- Collaborated with other departments to promptly process loan applications.
- Examined customer loan applications for loan approvals and denials.
Assistant Branch Manager
Grow Financial FCU
01.2017 - 03.2018
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Education
High School Diploma -
Bayshore High School
Bradenton, FLSkills
- Financial Analysis
- Credit Risk Assessment
- Loan Origination
- Sales Strategy
- Business Development
- Relationship Building
Languages
Spanish
Other
- NOTARY - 2018
Timeline
Senior Relationship Banker
Fifth Third Bank
02.2023 - Current
Finance Officer
TruFinCo
03.2022 - 02.2023
Loan Specialist
AutoPay
07.2021 - 03.2022
Loan Specialist
OneMain
03.2018 - 06.2021
Assistant Branch Manager
Grow Financial FCU
01.2017 - 03.2018
High School Diploma -
Bayshore High School
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