Victor Mansour
PEORIA,IL
Summary
Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges. Accommodating candidate possessing patience, physical stamina and knowledge of patient care techniques and protocols. Confident and poised in interactions with individuals of all levels. Adaptive and calm individual supports physicians and nurses to facilitate quality patient care. Reliable Medical Support professional with 5 years of experience in Clinical and hospital environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinician Assistant
Comprehensive Prosthetics And Orthotics
05.2023 - Current
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Communicated effectively with patients and families to provide information about care and treatment.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Aided patients with walking and limb exercises to improve strength and balance.
- Assisted with the adjustment and fitment of Prosthetic limbs and orthotics
Customer Service Representative
John's Automotive And Repair
01.2016 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Caregiver
Interim HealthCare
08.2022 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
Emergency Medical Technician
Advanced Medical Transport Of Central Illinois
05.2021 - 07.2023
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Education
Bachelor of Science - Biology
Southern Illinois University Carbondale
Carbondale, IL05.2024
Skills
- Microsoft PowerPoint
- Retail Sales Customer Service
- Account Management
- Microsoft Word
- Microsoft Excel
- Daily Patient Care
- Quality Patient Care
- Medical Testing
Certification
- First Aid/CPR Certified
- EMT - Certified Emergency Medical Technician
Research Experience
Performed surgery and monitored the neural activity of the Naked Mole Rat in response to light sensitivity on the teeth.
Languages
Arabic
Native or Bilingual
Timeline
Clinician Assistant
Comprehensive Prosthetics And Orthotics
05.2023 - Current
Caregiver
Interim HealthCare
08.2022 - 08.2023
Emergency Medical Technician
Advanced Medical Transport Of Central Illinois
05.2021 - 07.2023
Customer Service Representative
John's Automotive And Repair
01.2016 - Current
Bachelor of Science - Biology
Southern Illinois University Carbondale
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