Tish Graham
Warren,RI
Summary
Accomplished mobile crisis clinician with 15+ years of experience in mental health and social work. Expertise in crisis intervention, assessment, and developing personalized safety plans for individuals in distress. Proven ability to collaborate with interdisciplinary teams and manage high-stress situations with professionalism and empathy. Licensed Clinical Social Worker dedicated to enhancing client well-being through comprehensive treatment and follow-up care.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Mobile Crisis Clinician
CHILD AND FAMILY SERVICES
New Bedford, MA
11.2023 - Current
- Provided immediate crisis intervention and support to individuals experiencing mental health crises
- Assessed clients' needs and developed personalized safety plans to ensure their well-being
- Collaborated with law enforcement, medical professionals, and other community resources to coordinate appropriate care for clients in crisis
- Responded promptly to crisis calls and effectively managed high-stress situations with professionalism and empathy
- Utilized active listening skills to understand clients' concerns, validate their emotions, and provide appropriate guidance
- Documented all client interactions accurately and maintained confidentiality of sensitive information in compliance with legal requirements
- Coordinated follow-up care for clients after crisis resolution, connecting them with ongoing mental health services and homeless shelters as needed
- Participated in regular training sessions to enhance knowledge of crisis intervention techniques and stay updated on best practices in the field
- Collaborated with interdisciplinary teams including psychiatrists, social workers, nurses, and case managers to develop comprehensive treatment plans for clients
Cashier/Customer Service (Part-Time)
Staples
Providence, RI
11.2021 - Current
- Provide customer service, stock shelves, process returns, use electronic register to ring up customer purchases.
- Alert customers to specials and sell extended service plans.
Addiction Specialist
Northern RI Mental Health
Woonsocket, RI
08.2011 - 01.2012
- Worked with a Mental Health Team.
- Provided addiction counseling both individual and group to dual diagnosis population.
- I left this job after my father passed away due to personal struggles.
Clinician
Gateway - RI Hospital Crisis
Providence, RI
06.2008 - 01.2011
- Provided screening evaluations/emergency assessments for consumers of all ages presenting to the Emergency Department with psychiatric crises.
- Assessed consumers for risk of harm to self or others.
- Facilitated voluntary/involuntary hospitalizations of consumers at risk.
- Coordinated and consulted with Emergency Department Staff and acted as liaison between hospital and other referral sources.
- Worked with insurance companies to get prior authorizations.
Social Work Intern
Gateway
Pawtucket, RI
09.2007 - 06.2008
- Provided screening evaluation on the telephone and Face to Face.
- Accurately used the DSM-IV as well as Global Assessment Functioning Scale.
- Provided Crisis Intervention and Care Coordination.
- Provided emergency case management for consumers until they were no longer in crisis.
Social Work Intern
Project Bridge
Providence, RI
01.2007 - 08.2007
- Provided case management services to incarcerated men and women who were HIV positive.
- Acted as medical liaison.
- Provided coordination of services, clinical decision making and advocacy.
- Educated clients about available community resources that could benefit them.
- Consulted with teachers, parents and outside professionals to support service plan development.
- Attended court hearings with clients to advocate on their behalf.
- Conducted home visits to assess client living situations and support needs.
- Led family therapy sessions between children and siblings to remediate conflict and build healthy relationships.
Social Caseworker
State of RI, Department of Human Services
Cranston, RI
06.1987 - 11.2003
Education
MSW - Social Work
Boston University
Boston, MA05-2008
Bachelor's degree - Psychology
University of Rhode Island
Providence, RI05.2006
Master's degree - Master of Social Work
Master of Social Work
Skills
- Communication skills
- Intake Experience
- Crisis management
- Child & family counseling
- EMR systems
- Cognitive Behavioral Therapy (CBT) for trauma
- Children
- Teaching
- Microsoft Powerpoint
- Experience with individuals with anxiety disorders
- Addiction counseling
- Team management
- Care plans
- Mental health counseling
- Individual / group counseling
- Dialectical behavior therapy (DBT)
- Microsoft Office
- Organizational skills
- Case Management
- Experience with individuals with mood disorders
- Experience with individuals with trauma-related disorders
- Childcare
- Microsoft Word
- Negotiation
- Experience with children
- Interviewing
- Suicide prevention techniques
- Live chat
- Managed care
- Emotional disorders support
- Microsoft Access
- Patient observation
- Databases
- Group Therapy
- Grief counseling
- Marketing
- Social Work
- Mentoring
- Senior care
- Abuse counseling
- Patient interaction
- Safety plans
- Typing
- Computer literacy
- Motivational interviewing
- Crisis Intervention
- Writing skills
- Time management
- Adolescents
- Preschool experience
- Individual counseling
- Discharge planning
- Computer skills
- Microsoft Excel
- Behavioral health
- Psychoeducation delivery
- Child and adolescent counseling
- Eating disorders
- Youth engagement
Certification
- Driver's License
- LCSW-C
- Licensed Certified Social Worker
- Clinical Social Worker
- Social Work License
- Certified Social Worker
- Counseling Certification
- Licensed Clinical Social Worker
- CPR Certification
Timeline
Mobile Crisis Clinician
CHILD AND FAMILY SERVICES
11.2023 - Current
Cashier/Customer Service (Part-Time)
Staples
11.2021 - Current
Addiction Specialist
Northern RI Mental Health
08.2011 - 01.2012
Clinician
Gateway - RI Hospital Crisis
06.2008 - 01.2011
Social Work Intern
Gateway
09.2007 - 06.2008
Social Work Intern
Project Bridge
01.2007 - 08.2007
Social Caseworker
State of RI, Department of Human Services
06.1987 - 11.2003
MSW - Social Work
Boston University
Bachelor's degree - Psychology
University of Rhode Island
Master's degree - Master of Social Work
Master of Social Work
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