Kylie Monroe
Mobile Crisis Clinician
East Moline,IL
Summary
Trained Crisis Clinician with specialization in managing mental health crises and emergency situations. Maintains a patient-focused approach while providing support to individuals experiencing acute psychological distress. Strengths include strong communication skills, crisis intervention techniques, and the ability to make critical decisions under pressure. Notable impact made through successful reduction of risk levels during crisis episodes by implementing appropriate therapeutic interventions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mobile Crisis Clinician
Robert Young Center - UnityPoint
Rock Island, IL
04.2025 - Current
- Responds to immediate crisis situations by providing emotional support, safety planning, and de-escalation techniques.
- Conducts crisis assessments with clients in order to determine the need for emergency services, or further counseling.
- Assists clients in identifying triggers for relapse prevention strategies.
- Educates clients on available resources and coping strategies for mental health issues.
Mental Health Associate
Carle Health Methodist
Peoria, IL
06.2021 - 05.2025
- Documented patient behavior, interventions completed and patient response to interventions in EPIC.
- Facilitated group therapy sessions to address various topics related to mental health.
- Provided crisis intervention services to patients in need.
- Provided emotional support to clients and patients dealing with mental health challenges and difficult situations.
- Modeled appropriate communication and problem-solving skills in crisis situations.
Direct Support Professional
Warren Achievement Center
Monmouth, IL
11.2019 - 10.2020
- Provided direct care to individuals with intellectual and developmental disabilities.
- Provided assistance to individuals with daily activities such as personal care, meal preparation, and medication reminders.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Enhanced patient wellbeing by supporting participation in recreational activities.
Education
Bachelor of Arts - Psychology
Monmouth College
Monmouth, IL05.2021
Skills
- Inpatient mental and behavioral health treatment
- Crisis intervention and de-escalation
- Mental, behavioral health, and crisis assessments
- Group therapy facilitation
- Therapeutic support and treatment
- Critical thinking and problem solving
- Team collaboration and communication
- Charting and documentation skills in Epic
- Safety planning
- Resource education
Certification
- Certified Clinical Medical Assistant (CCMA) - Methodist College
- Crisis Prevention Institute (CPI) Instructor
- BLS Healthcare Provider
Leadership And Involvement
Current
- Crisis Prevention Institute (CPI) Instructor - Carle Health Greater Peoria
- Unit Council Member - 8 Hamilton Carle Health Methodist
Previous
- Kappa Kappa Gamma Sorority Alpha Deuteron Chapter - Philanthropy Chair & House Manager
- Monmouth College Chorale - Secretary & PR Chair
- Youth For Christ Peoria - Middle School Counselor/Leader
References
References available upon request.
Timeline
Mobile Crisis Clinician
Robert Young Center - UnityPoint
04.2025 - Current
Mental Health Associate
Carle Health Methodist
06.2021 - 05.2025
Direct Support Professional
Warren Achievement Center
11.2019 - 10.2020
Bachelor of Arts - Psychology
Monmouth College