Gloria Torres
Ventura,CA
Summary
Skilled and compassionate Crisis Clinician with extensive background in client and family crisis counseling and issue resolution. Expertise in providing crisis assessments, intervention and conducting 5150 evaluations. Comprehensive experience in providing crisis intervention, information and referrals to individuals and community partners contacting a 24/7 crisis hotline.
Utilized strong communications, collaboration and advocacy skills to navigate complex and stressful situations for acute mental health clients and their families.
Overview
13
13
years of professional experience
Work History
Mobile Crisis Clinician
Ventura County
06.2023 - Current
- Provide clinical assessments, family interventions, psycho-education and intensive case management in a fast paced acute community mental health setting
- Provide psychoeducation on mental health issues for families, enhancing their understanding and involvement in treatment processes.
- Advocated for clients'' needs within the mental health system, working collaboratively with other providers to ensure optimal care delivery.
- Conducted thorough risk assessments to ensure the safety of clients and implement necessary interventions.
- Maintain accurate documentation for quality assurance and adherence to legal requirements, protecting both clients'' rights and agency''s reputation.
- Enhanced client outcomes by providing timely and appropriate crisis intervention services.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Provided advocacy and referrals to connect clients with other community resources to support mental health and well-being.
- Display sensitivity to cultural and linguistic needs of clients and families served.
Primary Therapist
ALSANA
04.2022 - 05.2023
- Counseled individuals, groups, and families to bring awareness of problems associated with disordered eating patterns to deal with crisis situations and develop action plans.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Interacted with insurance companies on regular basis, ensuring that patients had adequate coverage for services.
- Enhanced patient progress by collaborating with multidisciplinary teams, including psychiatrists, social workers, and case managers.
- Facilitated support groups, supporting safe and collaborative environments for clients.
- Provided crisis intervention to support clients during times of urgent need.
- Addressed cultural and diversity issues to provide clients with culturally responsive care.
Director of Client Care Services
Riverside Area Rape Crisis Center
08.2011 - 05.2022
- Lead RARCC’s Client Care Services Department and Clinical Mental Health Programs
- Select, onboard, train and supervise all client services team members, clinicians, and interns
- Highly skilled in crisis response and intervention to sexual assault, domestic violence, child abuse, and human trafficking survivors and their families
- Oversee the afterhours SART Advocacy and Accompaniment Program for both Western and Southwest Riverside County
- Coordinate all requests for survivor advocacy and accompaniment from individuals, medical staff, law enforcement and other community partners 24/7
- Ensure effective and just responses to survivors of sexual assault, domestic violence and human trafficking throughout their involvement with the criminal justice system recovery process through partnership with medical staff, law enforcement and various support agencies
- Works closely with Riverside Child Abuse Assessment Team to provide advocacy and follow up services for abused children and their families.
- Grant writing and application development processes
Education
J.D. - Law
Ventura Colleges of Law
Ventura, CA.12.2026
Master of Science - Clinical Counseling
California State University San Bernardino
San Bernardino, CA06.2018
Skills
- Case Planning & Management
- Individual and Family Counseling
- Client Advocacy
- Suicide Risk Assessment
- Community Outreach and Mental Health Care
- Skilled in Crisis Response, De-Escalation and Intervention
- Client Documentation and HIPAA Compliance
- Multicultural Competence
- Treatment Planning and Care Coordination
- Community Collaboration
- Sexual Assault, Domestic Violence and Human Trafficking Advocate
Timeline
Mobile Crisis Clinician
Ventura County
06.2023 - Current
Primary Therapist
ALSANA
04.2022 - 05.2023
Director of Client Care Services
Riverside Area Rape Crisis Center
08.2011 - 05.2022
J.D. - Law
Ventura Colleges of Law
Master of Science - Clinical Counseling
California State University San Bernardino
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