Victor Martinez
Las Vegas,NV
Summary
I have spent 14 years working as a utility houseman at the Mirage hotel. Have been trained to handle shampooing guest rooms to proper standards as well as polishing marble. Also have been cross trained to handle linen being sent out and coming in. As well as supplies delivering to the floors for the rest of the team to use. Also know how to use equipment such as pallet jacks and various machinery to shampoo or polish guest areas. Very team oriented and have also been recognized for my willingness to go above and beyond. Have excellent time management skills managing 14 rooms in a course of eight hours.
Overview
14
14
years of professional experience
Work History
Utility Houseman
Mirage Hotel/Hard Rock
Las Vegas, NV
07.2010 - 07.2024
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Aided in reducing maintenance issues by promptly reporting any damages or malfunctions observed during daily tasks.
- Rotated mattresses regularly to prevent sagging and promote guest comfort.
- Polished fixtures to achieve professional shine and appearance.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Hang, cleaned and rehung draperies to maintain freshness.
Education
Dominican Republic High-school
Skills
- Hotel operations knowledge
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Floor polishing
- Housekeeping Expertise
- Multitasking and Prioritizing
- Time Management
- Heavy Lifting
- Professional and Courteous
- Interior and exterior cleaning
- Deep Cleaning Protocols
- Floor Vacuuming
- Quality Assurance
- Mopping and sweeping
- Rug and Carpet Cleaning
- Customer Service
- Guest Request Response
- Vacuuming
- Sweeping and Mopping
- Stain Removal
- Upholstery Cleaning
Timeline
Utility Houseman
Mirage Hotel/Hard Rock
07.2010 - 07.2024
Dominican Republic High-school