Luxury retail professional with 10+ years of experience across fashion and beauty within premium environments. Recognized for delivering elevated client experiences, cultivating long-term relationships, and embodying brand identity with precision and authenticity. Extensive experience in managing daily store operations and enhancing customer satisfaction. Known for collaborative teamwork and adaptability to changing retail environments. Skilled in inventory management and conflict resolution.
Work History
Counter Manager
5 Months
Ex-Nihilo | 01.2026 - Current
Deliver bespoke fragrance consultations and uphold niche luxury positioning through personalized client journeys.
Store Manager
1 Year 1 Month
Harmont & Blaine | 12.2024 - 01.2026
Led store operations with focus on client experience, team performance, and brand standards execution.
Brand Manager
3 Months
Gucci Beauty at Saks Fifth Avenue | 09.2024 - 12.2024
Optimized customer relationship management systems for streamlined client interactions.
Counter Manager
2 Years 10 Months
Bond No. 9 | 12.2021 - 10.2024
Managed fragrance counter, developing loyal clientele and exceeding sales targets.
Beauty Supervisor
2 Years 4 Months
Victoria’s Secret | 08.2019 - 12.2021
Supervised beauty floor, elevating service standards and team productivity.
Store Manager
2 Years 8 Months
Mirto, Brickell City Centre | 11.2016 - 07.2019
Oversaw boutique operations with emphasis on visual excellence and client service.
Lead Flight Attendant
7 Years
Conviasa Airlines | 01.2008 - 01.2015
Delivered premium in-flight service with strong focus on client care and detail.
Education
Associate of Arts - Graphic Design
University Rafael Belloso Chacin | Venezuela | 01-2006