Victor M. Morales
Jacksonville,Fl
Summary
Seasoned NOC Engineer with a robust background in network operations and system administration, notably at Baptist Medical Center. Excelled in network troubleshooting and change management, enhancing system efficiency by 30%. Demonstrates strong leadership in coordinating IT teams and a keen aptitude for IP networking and incident management, ensuring optimal network performance and reliability.
Overview
44
44
years of professional experience
Work History
Network Operations Center (NOC) Engineer
Baptist Medical Center
Jacksonville, Fl
10.2005 - 06.2023
- Oversee network components and monitoring Data Center infrastructure, servers, and computer networks for issues
- Perform troubleshooting on a daily basis
- Working with Solarwinds, SceureCRT, Riverbed & EcoStruxure IT Advisor software to identify the problem and troubleshoot it
- Coordinate & communicate with IT teams using Everbridge, Alertus and ServiceNow
System Administrator
Business Technology Group, Inc.
Jacksonville, Fl
09.2004 - 10.2005
- Network Administration involving System Administrator;
Network Administrator, Inventory Specialist
Coleman Technologies
Jacksonville, FL
03.2003 - 07.2004
- Network Administration, Inventory Specialist
- NMCI Project
Network Resources Technician, Network Administrator, Exchange 5.5 & 2000 Administrator
JEA
Jacksonville, FL
04.1999 - 11.2002
- Migrating from Novell/NT 4.0 to Novell/Windows XP Platform
Project Manager, LAN/WAN Administrator, Security Administrator, Server backup supervisor
VanStar
Jacksonville, FL
12.1996 - 03.1999
Research and Development
Crystal Commutation & Electronic Inc.
Jacksonville, FL
10.1992 - 12.1996
- Design of Electronic Circuits boards
- Trouble shoot and repair of Electronics Circuits boards
Administrator Assistant
Job Service of Florida
Jacksonville, FL
07.1991 - 09.1992
- Worked as Administrator Assistant while attending College
- Support the Veterans Administration personnel systems
Aircrewman / Ordnanceman
US Navy
09.1979 - 06.1991
- Aircrewman on P-3 / S-3 aircrafts
- Supervisor of shop of 30+ personnel
- Maintained and supported various aircraft
- (P-3, S-3, A-7, A-3, P-3, S-3, A-6, C-130)
Education
A.S. - Computer / Electronic Technologies
Florida Technical College
Jacksonville, Fl01.1994
Skills
- Data center operations
- Network configuration design
- Change management
- Network configuration
- Network operations monitoring
- Configuration management
- Switching technologies
- System monitoring
- IP networking
- Service level agreements
- Ticketing systems
- Incident management
- Wireless networking
- Performance analysis
- VPN administration
- ITIL framework
- Network troubleshooting
- Windows server
- Application support
References
Upon Request
Timeline
Network Operations Center (NOC) Engineer
Baptist Medical Center
10.2005 - 06.2023
System Administrator
Business Technology Group, Inc.
09.2004 - 10.2005
Network Administrator, Inventory Specialist
Coleman Technologies
03.2003 - 07.2004
Network Resources Technician, Network Administrator, Exchange 5.5 & 2000 Administrator
JEA
04.1999 - 11.2002
Project Manager, LAN/WAN Administrator, Security Administrator, Server backup supervisor
VanStar
12.1996 - 03.1999
Research and Development
Crystal Commutation & Electronic Inc.
10.1992 - 12.1996
Administrator Assistant
Job Service of Florida
07.1991 - 09.1992
Aircrewman / Ordnanceman
US Navy
09.1979 - 06.1991
A.S. - Computer / Electronic Technologies
Florida Technical College
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