Yiesha Frazier
Albany,NY
Summary
Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery. Organized Package Handler with 10 + years of extensive experience moving, lifting and sorting packages. Committed to maintaining safe work environment by carefully following all policies and procedures. Skillful in handling fragile and hazardous items safely. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
21
21
years of professional experience
Work History
Security Guard
Allied Universal Security Services
Albany, NY
02.2023 - Current
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored security cameras to identify and respond to suspicious activity.
- Searched bags manually to identify prohibited items and contraband.
- Issued visitor badges and access cards to authorized personnel.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Package Handler
UPS
Latham, NY
12.2020 - 08.2024
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Packed boxes and stock using organizational guidelines.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Teacher's Assistant
A Child's Place at Unity House
Albany, NY
01.2018 - 08.2020
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Organized student performance and enrichment activities to facilitate learning.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Assisted teachers with lesson preparation and curriculum implementation.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
Point of Sale Associate
Kohls Department Store
Albany, NY
12.2015 - 12.2017
- Counted money in cash drawers at beginning of shift to verify correct amounts and adequate change.
- Stocked and replenished merchandise according to store merchandising layouts.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Promoted and advertised sales, discounts and special promotions to generate revenue and build client loyalty.
- Bagged and boxed and gift-wrapped fragile merchandise to deliver excellent customer service.
- Trained new employees by providing knowledge of specific store tasks and policies.
- Resolved customers' complaints by smoothly handling returns, exchanges and other service needs.
- Boosted store numbers by promoting loyalty programs and encouraging credit card applications.
Cashier
Wingstop Restaurant
Ruston, LA
05.2013 - 07.2014
- Collected payments and provided accurate change.
- Helped with purchases and signed customers up for rewards program.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Answered customer questions and provided store information.
- Discounted purchases by scanning and redeeming coupons.
Direct Care Worker
Advance Sitting Solution
Columbia, LA
06.2010 - 04.2013
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted with client personal care needs to foster independence and well-being.
- Transported patients to medical, dental and personal care appointments.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Laundered clothing and bedding to prevent infection.
- Supervised medication administration, personal hygiene and other activities of daily living.
Packer
Foster Poultry Farms
Farmerville, LA
10.2003 - 07.2012
- Weighed or counted items for distribution to conform to company standards.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Accomplished production goals by working with speed and accuracy.
- Verified labels for appropriate order numbers and item specifications.
Education
High School Diploma -
Excel High School
Minneapolis, MN02.2011
Skills
- Physical Strength and Stamina
- Loading and Unloading
- Warehouse Operations
- Team Collaboration
- Reaction Time and Speed
- Work Planning and Prioritization
- Problem-Solving
- Visual Inspection
- Decision Making
Education and Training
other,Minneapolis, MN
Contact
Albany, NY 12206
Reference
CHRISTOPHER MORREALE-Manager-UPS Preload Supervisor (518) 786-4268 or (518) 786-4298
Kristin Kaneg, Supervisor/Director, A Child's Place At Unity House (518) 434-0815 - kkaneg@unityhouseny.org - Supervisor
Tanya Rohacevich, Assistance Director, A Child's Place At Unity House
(518) 434-0815 - TRohacevich@unityhouseny.org - Assistance Director
Brittany Ennis, CDA Head Teacher (Co-Worker), A Child's Place At Unity House
(929) 533-9373 - ennisbritney@gmail.com - Co-Work
Timeline
Security Guard
Allied Universal Security Services
02.2023 - Current
Package Handler
UPS
12.2020 - 08.2024
Teacher's Assistant
A Child's Place at Unity House
01.2018 - 08.2020
Point of Sale Associate
Kohls Department Store
12.2015 - 12.2017
Cashier
Wingstop Restaurant
05.2013 - 07.2014
Direct Care Worker
Advance Sitting Solution
06.2010 - 04.2013
Packer
Foster Poultry Farms
10.2003 - 07.2012
High School Diploma -
Excel High School
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