Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victor Munoz

Fort Worth,Texas

Summary

Proven track record of enhancing operational efficiency and fostering teamwork at Target, adept in pallet jack handling and maintaining workplace cleanliness. Demonstrated ability to streamline processes, resulting in increased efficiency and safety. Skilled in effective communication and heavy lifting, committed to continuous improvement and guest satisfaction. Experienced with fostering positive guest experiences through attentive service and effective issue resolution. Utilizes strong communication skills to understand and meet guest needs efficiently. Track record of maintaining welcoming and professional demeanor in all interactions. Developed strong customer service skills in fast-paced hospitality environment. Demonstrated ability to handle inquiries, resolve issues, and ensure guest satisfaction. Seeking to transition into new field, leveraging excellent communication and problem-solving skills to contribute effectively.

Overview

2
2
years of professional experience

Work History

Inbound Receiver

Target
07.2024 - Current
  • Maintained a safe work environment by adhering to safety guidelines and properly operating equipment during the receiving process.
  • Optimized space utilization within the warehouse by efficiently organizing received items based on size, weight, and category requirements.
  • Collaborated with team members to unload trucks, expedite the receiving process, and minimize delays.
  • Increased operational efficiency through proper storage of received items according to company standards and procedures.
  • Reduced discrepancies in inventory by promptly identifying and reporting damaged or missing items upon receipt.
  • Promoted a culture of continuous improvement within the receiving department through active participation in training sessions and workshops.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Guest Service Associate

RaceTrac
09.2022 - 06.2024
  • Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
  • Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
  • Managed front desk operations, ensuring a smooth and pleasant guest experience.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Walked through properties to maximize guest safety and clear areas of trash and debris.
  • Maintained high level of professionalism and discretion when dealing with guests.

Education

Bachelor of Arts - Computer Science

University of Texas At Arlington
Arlington, TX
06.2027

High School Diploma -

South Hills High School
Fort Worth, TX
06.2022

Skills

  • Loading and unloading
  • Workplace Cleanliness
  • Shipping and receiving
  • Pallet Jack Handling
  • Teamwork and Cooperation
  • Self-Motivated and Independent
  • Attention to Detail
  • Effective Communication
  • Heavy Lifting
  • Safety Procedures
  • Patience and composure
  • Check-in and Check-out Procedures

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Inbound Receiver

Target
07.2024 - Current

Guest Service Associate

RaceTrac
09.2022 - 06.2024

Bachelor of Arts - Computer Science

University of Texas At Arlington

High School Diploma -

South Hills High School
Victor Munoz