VICTOR NYAMWAYA
Doha,DA
Summary
Adept at multitasking and cleanliness, I excelled at Good Way Kitchen by enhancing customer satisfaction and retaining a loyal clientele through attentive service and safe food handling. Leveraging strong guest relations and order accuracy skills, I significantly contributed to a positive dining atmosphere and efficient service.
Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
Certification
Work History
WAITER
GOOD WAY KITCHEN
QATAR - DOHA
12.2023 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness.
- Answered customers' questions, recommended items, and recorded order information.
Education
DIPLOMA IN HOSPITALITY AND MANAGEMENT - Diploma in Architecture
KIRINYAGA UNIVERSITY
KENYA-KIRINYAGA-KUTUS08.2019
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Order Accuracy
- Food safety understanding
- Guest Relations
- Safe Food Handling
Languages
English
Native language
English
Proficient
C2
Certification
- Certified food handler, Good way Kitchen - Qatar - Dec 2024 to Date
deejaying & Drawing
For the love of my work during my free time i learn more by listen to new music and the message.
Art is my new hobby,drawing people i meet and get to know as i keep on practicing my skills when i am free.
Timeline
WAITER
GOOD WAY KITCHEN
12.2023 - Current
DIPLOMA IN HOSPITALITY AND MANAGEMENT - Diploma in Architecture
KIRINYAGA UNIVERSITY