Victor Ortiz
Rogers,AR
Summary
Results-driven warehouse professional with hands-on experience at Amazon, specializing in inventory management, order fulfillment, and efficient material handling. Bilingual and highly self-motivated, recognized for boosting team productivity and reducing processing times through clear communication and process optimization. Proven track record of maintaining organized, safety-compliant workspaces while ensuring accurate stock levels and high customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
10.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Stocker Associate
Walmart
08.2021 - 10.2022
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 80 pounds.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Associate
Chick Fill A
10.2020 - 07.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Education
Bachelor - Supple Chain Management
University of Arkansas
Fayetteville, AR12-2026
Associate of Science - Gender Studies
NorthWest Arkansas Community College
Bentonville, AR12-2024
Skills
- Bilingual
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Pallet jack operation
- Item scanning
- Customer service
- Time management
- Attention to detail
- Computer skills
Accomplishments
- Collaborated with team of 11,000 in the development of inducting products at Amazon.
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Forklift opperater, Walmart - December 2021 - October 2022.
- Certified TDR, Amazon - October 2022 - Present.
Languages
Spanish
Full Professional
Timeline
Warehouse Worker
Amazon
10.2022 - Current
Stocker Associate
Walmart
08.2021 - 10.2022
Associate
Chick Fill A
10.2020 - 07.2021
Bachelor - Supple Chain Management
University of Arkansas
Associate of Science - Gender Studies
NorthWest Arkansas Community College
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