Victor Perez
Tampa,FL
Summary
Hardworking employee enthusiastic about learning more everyday and to pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Sales Agent Representative
Charter Communications, Spectrum
Riverview, FL
03.2023 - Current
- Provided helping the customer for the need, resulting in high levels of customer satisfaction and repeat business.
- Increased sales revenue by developing building trust with the customers
- Developed tailored solutions for clients based on their unique needs and challenges, creating customer loyalty and trust.
General Manager
Dos Bros Mexican Grill
Rome, GA
11.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Pizza Hut
St. Petersburg, FL
07.2021 - 02.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Server
Loco Mex
Rome, GA
01.2017 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor - Sport Management
Shorter University
Rome, GA05.2019
Associate - Education
Southwestern Community College
Creston, IA05.2017
Skills
- Fast-paced worker
- Customer Service
- Interpersonal communication skills
- Efficient multi-tasker
- Staff Management
- Fluent Bilingualism
- Call center experience
- Ability to respond quickly to changing business need
- Ability to work with others to resolve problems, handle request or situation
Languages
Spanish
Native or Bilingual
Timeline
Sales Agent Representative
Charter Communications, Spectrum
03.2023 - Current
General Manager
Pizza Hut
07.2021 - 02.2023
General Manager
Dos Bros Mexican Grill
11.2019 - Current
Server
Loco Mex
01.2017 - 01.2018
Bachelor - Sport Management
Shorter University
Associate - Education
Southwestern Community College