Victor Perez
Sacramento,CA
Summary
Experienced with technical diagnostics and maintenance, ensuring optimal equipment performance. Utilizes troubleshooting skills to identify and resolve issues efficiently. Knowledge of industry standards and best practices, maintaining high operational standards.
Overview
8
8
years of professional experience
Work History
Technician Specialist
Beckman Coulter
03.2024 - Current
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Reduced repair times by creating an organized system for tracking tools, parts, and resources.
Warehouse Forklift Operator/Delivery Driver
Keller Supply
09.2020 - 03.2024
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
Fulfillment Centers
Amazon
10.2016 - 09.2020
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
Education
Associate of Science - Administration of Justices
Sacramento City College
Sacramento, CA06-2021
High School Diploma -
Lincoln High School
Walla Walla, WA05-2012
Skills
- Efficiency optimization
- Hardware installation
- Customer service
- Verbal and written communication
- Ticket management
- Service support
- Technical troubleshooting
- Windows 10
Languages
Spanish
Full Professional
Timeline
Technician Specialist
Beckman Coulter
03.2024 - Current
Warehouse Forklift Operator/Delivery Driver
Keller Supply
09.2020 - 03.2024
Fulfillment Centers
Amazon
10.2016 - 09.2020
Associate of Science - Administration of Justices
Sacramento City College
High School Diploma -
Lincoln High School
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