Victor Porter
Bixby,OK
Summary
Dynamic professional with a proven track record in diverse roles, including a Security Supervisor at Tulsa Housing Authority. Skilled in patient care and first aid, excel in environments requiring professionalism and ethical conduct. Demonstrated ability to enhance client satisfaction and safety, achieving a 20% improvement in compliance standards. Expert in client documentation and adept in interpersonal communications.
Overview
10
10
years of professional experience
Work History
Patient Companion
St Francis Hospital
12.2021 - 11.2024
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved patient mental well-being through engaging conversations and activities tailored to individual interests.
- Collaborated with healthcare team members to provide comprehensive care for patients.
Ride Share Driver
Uber
03.2018 - 11.2021
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on rideshare platform.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Car Salesperson
Tulsa Hyundai
01.2018 - 03.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Delivered high-quality service by addressing customer concerns promptly and professionally.
Security Supervisor
Tulsa Housing Authority
05.2015 - 01.2018
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Developed and implemented strategies to prevent and respond to security incidents.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Education
High School Diploma -
Mcalester High School
McAlester, OK05-1981
Skills
- Patient care
- First aid and safety
- Professionalism and ethics
- Client documentation
Timeline
Patient Companion
St Francis Hospital
12.2021 - 11.2024
Ride Share Driver
Uber
03.2018 - 11.2021
Car Salesperson
Tulsa Hyundai
01.2018 - 03.2018
Security Supervisor
Tulsa Housing Authority
05.2015 - 01.2018
High School Diploma -
Mcalester High School
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