Victor Quinonez
Sr. Quality Assurance Analyst
Altamonte Springs,FL
Summary
Methodical Senior Quality Assurance Analyst skilled in operating in Manufacturing environments and working under strict deadlines. Excellent communication and planning abilities developed over 7-year career. Proactively identifies new tools, processes and approaches to improve overall testing strategy.
Overview
14
14
years of professional experience
7
7
Certifications
2
2
Languages
Work History
North America Sr. Quality Assurance Analyst
Matthews International
Apopka, Florida
04.2025 - Current
- Lead the Quality Department and Initiatives.
- Develop, establish, and sustain a Quality Management System.
- Data analysis of KPIs, internal and external non-conformities.
- Lead Continuous Improvement Initiatives.
- Encourage a Quality Mindset, Lean Six Sigma Methodology and perform Kaizen Workshop.
- Develop and implement Quality Control processes to ensure that all equipment and accessories manufactured meet company quality standards.
- Lead Root Cause Analysis and implement Corrective and Preventive Action.
- Perform FMEA.
- Write and develop Standard Operating Procedure (SOP), Task Work Instructions (TWI), Quality Forms, Quality Control Plan and proper quality documentation to comply with internal quality requirements.
- Audit internal quality and production processes and suppliers' quality system (supporter).
- Major achievements:
- Implemented Jira software as a non-conformity tracking system.
- Established a Cost of Poor Quality (COPQ) Management System to track, analyzed, as well as identify strategies and opportunities to reduce it.
- Worked with Global Supplier Quality team to implement and sustain a Supplier Quality Management system.
- Reduced internal rework time (15%) and COPQ (20%) resulting from quality defects of metal suppliers by implementing a non-conformity report feedback process.
- Improved and standardized the refractory mixing process leading to 50% COPQ reduction.
- Implemented and developed 20% of documentation and processes of the Quality Management System.
- Optimized test cases to maximize success of manual software testing.
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Led efforts to establish a consistent QA methodology, resulting in greater consistency and predictability in project outcomes.
- Conducted regular risk assessments to proactively identify potential issues affecting product quality or release timelines.
- Contributed significantly to product documentation accuracy through collaboration with technical writers.
- Championed the adoption of industry best practices for Quality Assurance, elevating overall performance levels across the organization.
- Mentored junior QA analysts, fostering a culture of continuous improvement and knowledge sharing within the team.
North America Quality Assurance Associate
Matthews International
Apopka, Florida
09.2021 - 04.2025
- Led the Quality Department of Matthews Environmental Solution- North America (3 Locations).
- Developed, established, and sustained a Quality Management System for MES-NA.
- Instituted KPIs as Quality Defect Rate, First Pass Yield, COPQ, Customer Complaint Rate, Start-up success, and Escape Defect Rate.
- Analyzed and tracked KPIs to identify opportunities for improvement.
- Led Continuous Improvement Team.
- Encouraged Lean Six Sigma methodology and perform Kaizen workshop.
- Developed and implemented quality control processes to ensure that all equipment and accessories manufactured meet company quality standards.
- Established a non-conformity tracking system. Lead Root Cause Analysis and identify and implement Corrective and Preventive Action.
- Wrote and developed Standard Operating Procedure (SOP), Task Work Instructions (TWI) and proper quality documentation to comply with internal quality requirements.
- Interim support to EHS department: for about 4 months, I supported the EHS department by ensuring the sites comply with all state and federal regulations, while continuously improving the EHS program and safety culture.
- Generated quality control reports for returned products to identify and communicate patterns.
- Audited internal quality and production processes and suppliers' quality system.
- Worked with Supplier Quality team to implement and sustain a Supplier Quality Management system.
- Major achievement: Reduced of about 200k+ of COPQ for FY'23 vs FY'22.
- Supported audit preparation through research, analysis and presentation development.
- Mentored junior team members on best practices within the realm of quality assurance, cultivating a strong foundation for future success.
Production Supervisor
Prodalim Group
Winter Garden, Florida
06.2020 - 09.2021
- Worked with the Production Manager and VP of Operations in the development and reinforcing the operations process in the Production Area.
- Coordinated with Production Planning to elaborate the production plan.
- Supervise employees and temp workers in the Production Department. Assign and coordinate employee work.
- Ensure that all the products are being made on time, with quality and following the company policies.
- Trained employees to ensure excellent performance.
- Wrote SOPs and TWIs.
- Data entry in SAP and analysis of KPIs.
- Work on strategies to decrease YL and improve OEE.
Sr. Production Lead
Sun Orchard LLC
Haines City, Florida
11.2019 - 06.2020
- Collaborated with Plant Management to implement new manufacturing processes and capabilities to reduce YL and improve OEE. Examples include a new filler drum line, sugar super sack, and ingredient pre-mixer.
- Worked with Production Planning to optimize weekly schedule based on juice sequence, tank capacity, and order fulfillment.
- Supervised employees and temp workers providing them with daily duties, objectives, and removing challenges.
- Trained new employees to ensure excellent performance and adherence to company goals, policies, GMPs, safety and quality requirements.
- Data entry and analysis of KPIs such as gallons produced, YL, and OEE.
- WMS -SME to fulfill weekly production, optimal inventory (FIFO) movements, and i3PL inventory.
Production Lead
Sun Orchard LLC
Haines City, Florida
11.2018 - 11.2019
- Worked closely with the Production Supervisor, and Production Planning to ensure the shift meets scheduled production with minimal timing deviations.
- Supervised and coordinated employee assignments within the Production Department to meet blending schedule.
- Responsible for all production areas including blending, CIP, pasteurization, and bulk tank receiving.
- Ensured company policies, GMPs, Safety and Quality requirements were followed.
Blending Operator
Sun Orchard LLC
11.2017 - 11.2018
- Coordinated the production plan with the Production Lead and ensured accuracy of the blend sheets.
- Prepared, weighed, recorded, and scanned RM and Packaging to be used in production.
- Performed cleaning and CIPs duties to ensure proper SQF requirement.
Head of Quality Assurance
Salvatore Dairy Industries
Barinas, Venezuela
02.2016 - 05.2016
- Led a project for new QA/QC laboratory requiring budget analysis, assessment of current capabilities, supplier and vendor relations, and new physical-chemical analysis equipment appraisal.
- Trained and reinforced adherence to GMPs, GLPs, HACCP, SQF, and Sanitation protocols to ensure QA and production employees are up to date with quality systems requirements.
- Implemented physical-chemical analysis processes of raw materials, WIP, and finished product.
- Proper inventory management to ensure appropriate levels of inventory stocks, FIFO practices, and churn rates.
- Entry and analysis of raw material, WIP, and finished product data.
Production Supervisor- Packaging Area
Doña Flora Dairy Co
Valencia, Venezuela
04.2015 - 01.2016
- Supervised 45 employees and ensured all reports followed GMPs, safety and quality requirements during packaging of the final product.
- Performed label assessment of final product to ensure accuracy of date codes, batch codes, expiration dates, and label version.
- Inventory management of all packaging materials; Monitored that storage of the products meet safety, hygiene, quality and temperature requirements.
- Worked together with the shipping department to develop plans and strategies to ensure OTIF.
Quality Assurance Analyst
Doña Flora Dairy Co
Valencia, Venezuela
03.2014 - 04.2015
- Conducted physical-chemical and sensory analysis of raw material, WIP, and finished product to ensure they meet Government and SQF requirements.
- Performed inspections at Production, Packaging, Shipping, and Storage areas to ensure safety and quality company policies.
- Weighed ingredients to be used in manufacturing.
- Preparation and standardization of chemical solutions used in physical-chemical analysis processes.
- Identified critical control points and apply preventive measures, established critical limits, monitored procedures, and instituted corrective actions.
- Entry of the raw material and final product data in SAP.
- Trained new QA/QC technicians on quality control for product analysis, recordkeeping procedures, and proper inspection and quality control on production lines.
Project Analyst
Fundacite
Barinas, Venezuela
01.2014 - 03.2014
- Developed new STEM research techniques that increase the interest of students K-12: "Strengthening the Teaching and Learning of Basic Sciences in Barinas State".
- Coordinated and scheduled the development of scientific topics for the development of a science museum in the City of Barinas, Venezuela. This involved the preparation, application, and development of science projects to be presented across the school district.
Chemical Analyst
Organic Physical-Chemical Laboratory, Universidad de Los Andes
Merida, Venezuela
12.2011 - 10.2013
- Performed physical-chemical analysis for the quantitative of chlorinated and phosphorus analcites by Ion Chromatography (IC), High- Pressure Liquid Chromatography (HPLC), and Gas Chromatography (GC).
- Optimized and validated procedures for the determination of different chlorinated and phosphorus analcites in aqueous solution.
- Collected environmental samples for the determination of chlorinated and phosphorus analyte by chromatographic techniques HPLC, IC, and GC.
- Extracted and treated samples to be analyzed through HPLC, IC, GC.
- Prepared, authored and interpreted technical-scientific reports of the results obtained from quantitative analyzes using the techniques of IC, HPLC, GC.
- Laboratory inventory management.
Education
Bachelor's in Science - Chemistry
Universidad de Los Andes
Merida, Venezuela10-2013
Skills
- Lean manufacturing and Continuous Improvement
- Experience in F&B Industry, and Manufacturing
- Audit reporting
- Quality metrics monitoring
- Quality management
- Critical and Problem Solving Thinking
- Quality assurance controls
- Technical writing
- Team leadership
- Quality assurance background
- Root-cause analysis and CAPA
- Mentoring and training
Accomplishments
- Achieved implementation of a Quality Information System by introducing Jira for tracking of non-conformances.
- Promoted to Sr. Production Lead within 12 months due to outstanding work performance.
- Improved and standardized the refractory mixing process which led to the reduction of COPQ related to this area above 90% of $ 150K/year.
Certification
Certified Quality Engineer Certification Preparation. ASQ
Timeline
Certified Quality Engineer Certification Preparation. ASQ
03-2026
North America Sr. Quality Assurance Analyst
Matthews International
04.2025 - Current
Failure Mode and Effect Analysis. ASQ
03-2025
Root Cause Analysis. ASQ
05-2024
ISO9001:2015 Lead Auditor. BSI
05-2023
Quality Management System. BSI
05-2023
Management System Auditing. BSI
05-2023
Leading Management System. BSI
05-2023
North America Quality Assurance Associate
Matthews International
09.2021 - 04.2025
Production Supervisor
Prodalim Group
06.2020 - 09.2021
Sr. Production Lead
Sun Orchard LLC
11.2019 - 06.2020
Production Lead
Sun Orchard LLC
11.2018 - 11.2019
Blending Operator
Sun Orchard LLC
11.2017 - 11.2018
Head of Quality Assurance
Salvatore Dairy Industries
02.2016 - 05.2016
Production Supervisor- Packaging Area
Doña Flora Dairy Co
04.2015 - 01.2016
Quality Assurance Analyst
Doña Flora Dairy Co
03.2014 - 04.2015
Project Analyst
Fundacite
01.2014 - 03.2014
Chemical Analyst
Organic Physical-Chemical Laboratory, Universidad de Los Andes
12.2011 - 10.2013
Bachelor's in Science - Chemistry
Universidad de Los Andes