Victor Caballero Ramos
Bethpage
Summary
Hospitality professional with record of delivering exceptional guest experiences. Adept at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in field.
Overview
4
4
years of professional experience
Work History
Banquet and Restaurant Server
Buteras Restaurant
06.2021 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Customer Service Cashier
Whole Foods Market Inc
01.2023 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Education
Associate of Science - Business Administration And Management
Nassau Community College
Garden City, NY06-2026
High School Diploma -
East Meadow High School
East Meadow, NY06-2023
Skills
- Adaptable and flexible
- Reliable and punctual
- Exceptional customer service
- Positive attitude
- Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Whole Foods Market Inc
01.2023 - 02.2024
Banquet and Restaurant Server
Buteras Restaurant
06.2021 - Current
Associate of Science - Business Administration And Management
Nassau Community College
High School Diploma -
East Meadow High School
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