Victor Rodriguez
Philadelphia,PA
Summary
A dedicated and compassionate individual with experience in providing essential support services to homeless individuals, skilled in crisis intervention, case management, and building trusting relationships to facilitate stability and promote long-term solutions within a shelter environment; committed to advocating for client needs and connecting
them with necessary community resources.
Overview
6
6
years of professional experience
Work History
Shelter Support Staff
Prevention Point Philadelphia
Philadelphia, Pennsylvania
11.2024 - Current
- Responsible for the safety and supervision of participants.
- Supervise staff and implement policies at Prevention Point Philadelphia.
- Practice CPR and any other medical procedures required during an event of an emergency.
Certified Peer Specialist
Office of Homeless Services
Philadelphia, Pennsylvania
11.2019 - 11.2024
- Managed caseload of clients experiencing or at risk of homelessness.
- Assessed client’s cognitive abilities, emotional and physical needs to determine appropriate interventions.
- Collaborated with community partners to provide resources and support for clients.
- Helped clients obtain social services by assisting with housing referrals and coordinating management services for client’s needs.
Warehouse Supervisor
Furniture Bank
Philadelphia, Pennsylvania
12.2018 - 11.2019
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Checked loaded materials compared to work orders for correctness.
- Reported employee time, job expenses and inspections results in work records.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Assist with loading and unloading furniture and any other duties required.
Education
High School Diploma -
El Cajon Valley
El Cajon, CA06-2014
Skills
- Teamwork and collaboration
- Leadership and accountability
- Punctual and dependable
- Communication and interpersonal skills
- Creative problem solving
- Critical thinking
- Time management
- Warehouse logistics
Timeline
Shelter Support Staff
Prevention Point Philadelphia
11.2024 - Current
Certified Peer Specialist
Office of Homeless Services
11.2019 - 11.2024
Warehouse Supervisor
Furniture Bank
12.2018 - 11.2019
High School Diploma -
El Cajon Valley