Victor Rojas
Los Angeles,CA
Summary
Bilingual individual willing to go the extra mile to ensure quality service to each and every customer. A dependable Loan Specialist committed to explaining complex information in easy to understand terminology.
Overview
10
10
years of professional experience
Work History
Loan Processor
HCL Technologies
Westlake Village , CA
07.2021 - 04.2022
- Submitted loan applications to underwriting department for review and approval process.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Provided excellent customer service while responding promptly to inquiries from applicants, lenders and brokers.
- Developed relationships with clients, real estate agents, lenders, title companies and attorneys throughout closing process.
Underwriting Assistant
Augusta Financial,Inc.
Santa Clarita, CA
11.2016 - 06.2021
- Reviewed applications for completeness and accuracy of information,prior to submission to underwriting team.
- Collected and reviewed third-party reports to support decisions.
- Organized documents needed for underwriting decisions and prepared summaries of findings.
- Responded promptly to inquiries from internal departments regarding underwriting matters.
- Maintained positive working relationship with fellow staff and management.
Post Close Coordinator
Bank of America/Collabera
Simi Valley, CA
09.2012 - 02.2015
Collabera of communication with management and staff.
Education
Some College (No Degree) - Liberal Arts and General Studies
Los Angeles Pierce College
Woodland Hills, CASkills
- Title Research
- Dedicated Work Ethic
- Customer Service
- Application Process Management
Languages
Spanish
Professional
Timeline
Loan Processor
HCL Technologies
07.2021 - 04.2022
Underwriting Assistant
Augusta Financial,Inc.
11.2016 - 06.2021
Post Close Coordinator
Bank of America/Collabera
09.2012 - 02.2015
Some College (No Degree) - Liberal Arts and General Studies
Los Angeles Pierce College
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