Victor Rotaru
Normal,IL
Summary
Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Panda Express
09.2022 - 10.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Bachelor of Science - Marketing
Illinois State University
Normal05-2027
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Technical Proficiency
- Organizational Skills
Languages
Russian
Native or Bilingual
Timeline
Front of House Employee
Panda Express
09.2022 - 10.2023
Bachelor of Science - Marketing
Illinois State University
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