VICTOR SANCHEZ
Royal Palm Beach,FL
Summary
Adept at quality control and customer service, I leveraged strong work ethic and effective communication skills at Sears and other leading companies. Skilled in security system experience and team collaboration, I significantly enhanced service efficiency and customer satisfaction, showcasing a dependable and proactive approach to professional challenges. Responsible and motivated ready to apply myself in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
10
10
years of professional experience
Work History
Service Technician Apprentice
Sears
West Palm Beach, FL
04.2023 - Current
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Logged services performed in service ticket system.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Followed safety guidelines and wore protective gear
- Maintained detailed records of all service calls performed including parts used and labor hours expended.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Demonstrated a high level of professionalism when dealing with customers both over phone and in person.
- Performed routine maintenance on vehicles including oil changes and tire rotations.
- Traveled to customer locations to complete work for pre-set appointments.
LUBE TECHNICIAN
DELRAY HONDA
07.2022 - 06.2023
- Vehicle inspections
- Drain engine oil and add new oil to the engine of a vehicle
- Top off other fluids in the transmission or braking system
- Perform tire pressure checks and rotations and inflate as needed
- Inspect tire wear
- Mount and balance tires
- Install new batteries, wiper blades, and air filters
- Diagnose issues and recommend repair work to mechanics
- Skilled on CDK
SHOP MANAGER
ASR ALERT SYSTEMS LLC.
11.2019 - 01.2022
- Shipping and Receiving
- Inventory management
- Managed assembly team and quality control
- Program and test equipment
- On-site inspections
- Compose and submit documentation and reports for installation and repair visits
- Manage installation projects
- Install wiring to connect system components, complying with all applicable safety standards and with customers' preferences
- Training new staff members
- Floor plan system design
- Customer service experience
FRONT DESK MANAGER
FIGHT FOR FITNESS OF PALM BEACH
01.2015 - 04.2019
- Greet guests and provide them with excellent customer service
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies
- Answer all client questions and incoming calls
- Sold different fitness programs
- Helped customers with fitness plans
- Monitored fitness floor
- Redirect phone calls to the appropriate department and take down messages
- Send emails, update a calendar, and input data
Education
High School -
04.2021
Skills
- Consistently Dependable
- Strong work ethic
- Effective Communicator
- Clean driving record
- Customer Service
- Effective Team Contributor
- Security System Experience
- Quality control
- Verbal and written communication
- Punctual and reliable
Timeline
Service Technician Apprentice
Sears
04.2023 - Current
LUBE TECHNICIAN
DELRAY HONDA
07.2022 - 06.2023
SHOP MANAGER
ASR ALERT SYSTEMS LLC.
11.2019 - 01.2022
FRONT DESK MANAGER
FIGHT FOR FITNESS OF PALM BEACH
01.2015 - 04.2019