Victor Souza
Somerville,MA
Summary
Dynamic professional with a proven track record in security and customer service, including a pivotal role at Suffolk University Police Department. Excelled in ensuring safety and providing exceptional support, demonstrated by surpassing sales quotas at Saatva. Skilled in report writing and bilingual in Portuguese and Spanish, I bring a unique blend of communication and security expertise to any team.
Overview
5
5
years of professional experience
Work History
Patrol Officer
Suffolk University Police Department
Boston, USA
02.2025 - Current
- Patrol assigned sector for any unusual activity
- Escort students safely to their desired location
- Write accurate reports based on the call for service
Security Officer
Suffolk University
Boston, USA
08.2023 - 07.2024
- Ensure the safety of students and staff
- Secured buildings at appropriate times
- Work with RA’s to help with students’ needs
Saatva Sleeper Guide
Saatva
Boston, USA
08.2022 - 08.2023
- Assist customers in selecting the product best fit for them
- Provide outstanding customer service on the phone, via online chat, and within the store
- Exceed expectations for sales quotas
Mail Room Employee
Suffolk University Work Study Program
Boston, USA
09.2020 - 08.2023
- Organize and disperse mail as it is received
- Process outgoing mail
- Deliver mail to appropriate locations
Intern
Suffolk Superior Court – Probation Department
Boston, USA
06.2022 - 08.2022
- Shadowed probation officers and observed necessary skills for the job
- Documented intakes for defendants
- Attended court proceedings
Education
NECC Police Academy
Haverhill, MA02-2025
Bachelor of Arts - Criminal Justice - Honors
Suffolk University
Boston, MA05.2024
Skills
- Native Portuguese speaker
- First Aid/CPR
- Firearms proficiency
- Report writing
- Intermediate Spanish Speaker
Awards
Dean’s List (for all semesters completed)
Timeline
Patrol Officer
Suffolk University Police Department
02.2025 - Current
Security Officer
Suffolk University
08.2023 - 07.2024
Saatva Sleeper Guide
Saatva
08.2022 - 08.2023
Intern
Suffolk Superior Court – Probation Department
06.2022 - 08.2022
Mail Room Employee
Suffolk University Work Study Program
09.2020 - 08.2023
NECC Police Academy
Bachelor of Arts - Criminal Justice - Honors
Suffolk University
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