VICTOR VALLEJO
Harlingen,TX
Summary
Dynamic professional with a proven track record at Anthology, excelling in customer service and problem-solving. Adept at utilizing data management systems to enhance campaign strategies and community engagement. Recognized for building strong relationships and delivering impactful political voter outreach, demonstrating adaptability and effective communication skills.
Overview
6
6
years of professional experience
Work History
Field Coordinator
mobilize the message
Bloomfield, New Jersey
06.2025 - 01.2026
- Engaged voters through door-to-door canvassing efforts in targeted neighborhoods.
- Educated community members on key political issues and candidate platforms.
- Collected feedback from constituents to inform campaign strategies and messaging.
- Collaborated with team members to coordinate outreach events and activities.
- Assisted in training new canvassers on effective communication techniques.
- Utilized data management systems to track canvassing progress and voter interactions.
- Built relationships with local organizations to enhance community engagement efforts.
- Adapted messaging based on audience demographics to maximize outreach effectiveness.
- Identified potential supporters for the candidate's campaign through conversations with voters during canvassing activities.
- Gathered feedback from constituents regarding their views on various political issues.
Customer Service Advisor
Anthology
Harlingen, TX
01.2024 - 12.2025
- Answered customer inquiries via phone, chat, and other electronic methods.
- Responded to customer requests for product information and assistance.
- Assisted customers with complaints and billing inquiries.
- Resolved customer service issues in a timely and professional manner.
- Utilized computer technology to handle a high volume of calls.
- Worked closely with team leads, supervisors and contact center managers to ensure customer satisfaction.
- Compiled reports.
Cook/Cashier
Wingstop
Harlingen, TX
01.2022 - 12.2024
- Welcomed and served customers daily, expertly taking orders in-person and over the phone, while crafting tailored menu recommendations.
- Streamlined order management processes to enhance efficiency.
- Managed cash transactions efficiently, ensuring accuracy and reducing discrepancies.
- Ensured a pristine and organized restaurant environment, seamless inventory management while rigorously adhering to food safety and sanitation standards.
- Made operations seamless by actively collaborating with team members, leading key initiatives that boosted efficiency and enhanced team dynamics.
Restaurant Crewmember
Sabores Del Golfo
Harlingen, TX
01.2021 - 12.2022
- Prepared a variety of seafood dishes, ensuring freshness and adherence to safety standards, which enhanced menu offerings and delighted customers.
- Facilitated a seamless ordering experience for customers by efficiently processing orders and ensuring prompt service.
- Diligently maintained a clean and disinfected restaurant environment, ensuring compliance with health standards.
- Skillfully seasoned a variety of dishes in a busy kitchen, enhancing flavors and creating memorable culinary experiences for diners.
Sales Associate
Hot Topic
Brownsville, TX
01.2020 - 12.2021
- Cleaned, organized and stocked showroom and counter area.
- Assisted Sales Representatives in marketing, promotion and sales of Stryker products.
- Educated and engaged customers through product demonstrations.
- Ensured timely set-up including signage for promotional events.
- Followed procedures for refunds and error correction.
- Uphold neat, clean and organized store and stockroom.
- Listened to customers' needs while presented possible solutions.
- Delivered sales through friendly and efficient customer service.
Education
GED -
Porter Early College High School
Brownsville, TXSkills
- Problem-solving
- Customer Service
- Accountable
- Adaptable
- Detail-oriented
- Data Entry
- Compassionate
- Critical Thinking
- Interpersonal Skills
- Willing to learn new things
- Sales Techniques
- Product Knowledge
- Inventory Management
- Communication Skills
- Negotiation Skills
- Time Management
- Team Collaboration
- Visual Merchandising
- Payment Processing
- Google Workspace
- Microsoft Excel
- Point of Sale (POS) Systems
- Customer Engagement
- Product Promotion
- Food Prep
- Multitasking
- Campaign strategy
- Community engagement
- Canvassing techniques
- Voter outreach
- Relationship building
- Team collaboration
Timeline
Field Coordinator
mobilize the message
06.2025 - 01.2026
Customer Service Advisor
Anthology
01.2024 - 12.2025
Cook/Cashier
Wingstop
01.2022 - 12.2024
Restaurant Crewmember
Sabores Del Golfo
01.2021 - 12.2022
Sales Associate
Hot Topic
01.2020 - 12.2021
GED -
Porter Early College High School