Weight training Bouldering Fishing Camping Gardening Enjoy participating in [activity] for overall physical and mental well-being Volunteering Auto Repair/Restoration Outdoor Recreation Baking Pilates Cooking Crafting and DIY Projects Woodworking Martial Arts Hiking I like working with my hands and fixing things Strategy Games
Victor Varela
Pearland
Summary
Adept at multitasking and exceptional customer service, I enhanced guest experiences at Cuban Flavor by efficiently managing multiple tables and fostering warm relationships. At Planet Fitness, I promoted positive environments both at the gym and front desk, significantly increasing customer satisfaction. My expertise in cash handling and fostering guest engagement stands out, showcasing my comprehensive skill set in hospitality service.
Overview
1
1
year of professional experience
Work History
Fitness Instructor
Issac
03.2023 - 09.2023
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
Front Desk Associate
Issac
03.2023 - 09.2023
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Resolved guest issues effectively, ensuring a positive customer experience.
Server
Jennifer
10.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
South Campus San Jac
South Houston, TXHigh School Diploma -
Pearland High School
Pearland, TX05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
Interests
Timeline
Server
Jennifer
10.2023 - 02.2024
Fitness Instructor
Issac
03.2023 - 09.2023
Front Desk Associate
Issac
03.2023 - 09.2023
South Campus San Jac
High School Diploma -
Pearland High School
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