Jacy Bentley
Warren,OH
Summary
Im a driven worker with a solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
15
15
years of professional experience
Work History
Fitness Instructor
Coopers Cycle and Fitness
02.2024 - Current
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
Delivery Driver
Spark
12.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Doordash
05.2020 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
Server
Chophouse
08.2017 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Server
Olive Garden Restaurant
07.2010 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelors - Principles And Methods of Language Education
USILACS
Online 09.2020
Skills
- Program design
- Client motivation
- Exercise modification
- Exercise programming
- Strong work ethic
- Exceptional customer service
- Sales techniques
- Order accuracy
- Suggestive selling
Timeline
Fitness Instructor
Coopers Cycle and Fitness
02.2024 - Current
Delivery Driver
Spark
12.2023 - Current
Delivery Driver
Doordash
05.2020 - Current
Server
Chophouse
08.2017 - 03.2020
Server
Olive Garden Restaurant
07.2010 - 08.2018
Bachelors - Principles And Methods of Language Education
USILACS