Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Awards
Publications
Media/Presentations
Academia
Academic Appointments
Research Activities
Timeline
Generic

Victor Waters, MD,JD,FCLM

Phoenix

Summary

Accomplished professional with over 30 years of diverse leadership experience across public, private, and academic sectors. Proven track record as an interim CEO, adept at navigating complex matrix organizations and fostering strong relationships between different entities. Skilled in media and public relations, with a background as a national spokesperson and extensive experience in crisis management. Recognized for achieving high performance metrics in quality and safety, while maintaining a supportive and results-driven team culture.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Market Chief Medical Officer

Dignity Health Arizona Central and West Valley
01.2021 - Current
  • Company Overview: Multi-facility oversight including the Division’s flagship 622 bed teaching hospital and it’s renowned centers of excellence: St. Joseph’s Hospital and Medical Center (55 acre campus), Barrow Neurological Institute(World renown neurosurgical program), Norton Thoracic Institute(Lung, Liver, Kidney transplant Center of Excellence) Dignity Health Cancer Institute, Heart and Vascular Institute, Westgate Medical Center, Free-Standing EDs, Huger Mercy Assisted Living Center and joint-venture affiliation with Phoenix-Children’s Hospital.
  • $6 Billion academic quaternary/tertiary enterprise comprising 6000 employees, 1800 medical staff, Level 1 Trauma Center, 30 residency and fellowship programs. Faculty and GME liaison with Creighton University Arizona Health Education Alliance, the state’s largest provider of GME.
  • Leapfrog Grade A (First time historically and the only facility in Southwest division)
  • Transfer services – organized escalation process with Dignity Health Transfer Center. Improving appropriate higher level transfers.
  • Quality Metrics Dashboard – Achieved 150% over stretch goal. (top performer).
  • LOS – Fy22 – strong performance in Opportunity Index (top performer)
  • Patient Experience Scores – leading National and Division.
  • Strong physician communication scores. (78% FYTD/ 63% Target)
  • Co-Chair ECMO program – restructured ECMO committee, hired new Director reporting to CMO. (Bridge to Lung and Heart Transplants).
  • Liaison Leader – CSH corporate, Division, and Physician Enterprise to implement anesthesia into an employment model.
  • Liaison Leader – National CV service line, Division, academic and private cardiologist. Appointed cardiac surgeon as Divisional representative.
  • Launched “Equity Heals: A Kidney Health Outreach Initiative – CSH, Division, and local leadership. Speaker and Panelist.
  • GME liaison/lead – Creighton University Alliance, BNI, and SJHMC. Prioritizing future residencies and fellowships.
  • Surgical Executive Committee Co-Chair – improving general operating room efficiencies. e.g. First time OR starts – from 50% to 80% cases starting on time.
  • Liaison Leader – CSH, Division, Physician Enterprise, Private OB groups regarding tubal ligations and compliance to Catholic Religious Directives. In addition, met with Bishop Dolan – Roman Catholic Diocese of Phoenix.
  • National Spokesperson – American Lung Association (partnered with Dignity Health) – “Lung Cancer Screening – New Guidelines” – live on-line media tour with twenty-five TV and radio interviews across the county over 6 hours.

Chief Medical Officer

HanGenix Solutions
01.2021 - 01.2024
  • Company Overview: A digital healthcare solutions company with a simple effective ultrasound-based monitoring system, designed to improve hand hygiene compliance that delivers accurate, robust and insightful data through real-time feedback prior to patient contact.

CEO and Founder

Law-4-Docs.com
01.2011 - 01.2024
  • Company Overview: An accredited CME video risk mitigation course for physicians and other health care professionals. B2B joint ventures with multiple CME vendors.

CMO

Dignity Health/St. Bernardine Medical Center
01.2016 - 01.2021
  • Company Overview: 342 Bed, tertiary, 1200 employees, 80,000 per year ED volume, 15,000 admission. 400 million net revenue.
  • Leapfrog Grade A (from Grade D, fy16)
  • National Committee appointment.
  • National training video for Risk Mitigation Strategies.
  • Implemented “Code Sepsis”.
  • Implemented hospital-wide risk mitigation strategies.
  • Corporate “Best practice”(7 day/week huddles with Care Coordination).
  • LOS Medicare improvement (5.30 to 4.49 YTD).
  • Sepsis Mortality improvement (25% to 19%) - implemented “Code Sepsis”.
  • Quality metrics - 70% (target 44%).
  • State Award for lowest C-Section Rates.
  • Implemented quality incentive metrics for Provider (vendor) contracts.
  • CMO “Legal Roundtable” monthly for residents, fellows, students.
  • Implemented Kaiser member/non-member transfers.
  • Clinical Documentation education programs.
  • Implemented Robotics Surgery Program of Excellence.
  • Implemented Antibiotic Stewardship Program.
  • Patient experience Survey total score (4.28)
  • Physician Engagement Scores (4.10)

SVP and CMO

Nexus Health/Fort Washington Medical Center (FWMC)
01.2014 - 01.2016

Vice President of Medical Affairs

University of Maryland Charles Regional Medical Center
08.2014 - 12.2014
  • Assisted in a collaborative agreement between FWMC and University of Maryland.

Chief of Staff/CMO

VAHC
01.2010 - 01.2014
  • Company Overview: Level 2, Teaching Medical Center, Sioux Falls, SD, Operating budget of $185 million with 933 employees and 300 volunteers. Active Privileges in ER, UC, Community Outpatient Clinics, Hospitalist services. (250,000 visits), and Hospitalist services.

Medical Director

Department of Development Services (DSS), LTAC
01.2008 - 01.2010
  • Full-time Administrator/Executive

ER Full-time Attending

Geneva General Hospital
05.2007 - 04.2008

ER Part-time Attending

Geneva General Hospital
09.2001 - 05.2007
  • 9/04 - 5/07 Full-time Rutgers Law Student

ER Full-time Attending

Rochester General Hospital
04.1999 - 09.2004
  • (ViaHealth) Level 1 Trauma Center

ER Full-time Attending

Kingston Hospital/Benedictine Hospital
07.1995 - 04.1999

Medical Director of Hospital Services

Bergen County, HealthNet
01.1994 - 01.1995
  • Company Overview: One of the first hospitalist services established. Valley Hospital, Ridgewood, N.J. HealthNet owned 5 Urgent Care Centers in the Bergen County area.

Medical Director

HealthNet
01.1991 - 01.1994

Clinical Research/Staff physician

University of Pennsylvania
09.1989 - 04.1991
  • Student HealthServices, Internal Medicine/Adolescent Medicine.

Medical Attending

Hospital of the University of Pennsylvania
09.1989 - 04.1991
  • AIDS Clinic

Preceptor

Ambulatory Medical Clinic
07.1989 - 04.1991
  • Ambulatory Medical Clinic for residents and students, Hospital of the University of Pennsylvania

Education

B.A. -

Brown University
Providence, R.I.

M.D. - undefined

Temple Univ. School of Medicine
Philadelphia, PA

J.D. - undefined

Rutgers University Law School
Newark, N.J.

Skills

  • Patient safety advocacy
  • Clinical expertise
  • Clinical education
  • Clinic administration
  • HIPAA
  • Ethics and integrity

  • Quality improvement
  • Strategic planning
  • Clinical quality improvement
  • Staff development
  • Legal expertise
  • Public speaker

Affiliations

  • National Board Member, American Lung Association (2021)
  • Member, CommonSpirit Health (Dignity Health/CHI), National D & I Council (2020)
  • Member, Oasis Hospital Board, Specialty Orthopedic Center, Phoenix (2021- 2023)
  • Member, Dignity Health Board of Directors appointed to the SCICN(Southern California Integrated Care Network) Board of Managers, (2018 - 2021).
  • Member, American College of Legal Medicine (2013-present) ..
  • Member, Prince George Chambers of Commerce, Lanham, MD(2015).
  • Member, American College of Health Executive (2015).
  • Member, American College of Physician Executives (2010-present).
  • Member, American Bar Association (2007-present).
  • Member, New York State Bar Association (2007-present).
  • Chair, Medical Executive Committee, SF VAHC (2010-7/14).
  • Chair, Professional Standards Board, SF VAHC (2010-7/14).
  • Chair, Peer Review Board, SF VAHC (2010-7/14).
  • Chair, Telehealth Steering Committee, SF VAHC (2010-7/14).
  • Chair, PACT Steering Committee SF VAHC (2010-7/14).
  • Chair, Pain Management Committee, SF VAHC (2010-7/14).
  • Chair, GME Committee, SF VAHC (2012-14).
  • Co-Chair, Quality Safety Value Committee, SF VAHC(2010-7/14).
  • Co-Chair, Administrative Council (Sanford Medical School/VA) (2010-7/14).
  • Co-Chair, Deans Committee (Sanford Medical School/VA) (2010-7/14).
  • Co-Chair, Radiation and Safety Committee (2010-7/14).
  • Co-Chair, Pharmaceuticals and Therapy Committee, SF VAHC (2010-7/14).
  • Co-Chair, Clinic Product Review Committee, SF VAHC (2011-7/14).
  • Co-Chair, Women’s Veteran’s Committee, SF VAHC (2010-7/14).
  • Member, National Tort Claim Process Committee (VA Central Office, Washington, D.C.) (2012-7/14).
  • Member, Diversity and Inclusion Subcommittee if the VHA National Workforce.
  • Committee (VA Central Office, Washington, D.C (2012-7/14)
  • Member, Integrated Ethics, SF VAHC(2010-7/14).
  • Member, Great Plains Research Foundation Committee (2010-7/14).
  • Member, Research and Development Committee (2010-7/14).
  • Member, Health Law Committee, New York State Bar Association, (2009-present).
  • Member, Ethics Committee, Waterbury Hospital, Waterbury, Ct. (08-10)
  • Member, Connecticut State Mortality Review Board (08-10).
  • Member, Board of Directors, The Astor Home for Children, Rhinebeck, N.Y. (1999- 01)
  • Co-Chair, Committee on Adolescents of the National Hepatitis B Action Group, Washington, D.C. (1990-92).
  • Member, National Coalition for Adult Immunization Hepatitis B Action Group - coordinated by the National Foundations for Infectious Diseases, Washington, D.C. (1990-92).
  • Member, Adult Immunization Committee - American College of Health (1990-92)
  • Member, Brown University Alumni Association (1990-present).
  • Brown University Office of Alumni Relations (2010-present).

Certification

  • Board Certified Internal Medicine- 9/16/87, Re-certified (10/11/11).
  • Board Certified Legal Medicine and Diplomate of the American Board of Legal Medicine eligibility requires dual MD/JD degrees.(9/10/13)
  • Fellow of the American College Legal Medicine (FCLM)
  • VHA Senior Leadership Conference (Certificate of Completion.(8/16/11).
  • VHA Health Care Leadership Institute for Executive Career Field (Appointment and 3 week training, Certification, 5/5/12).
  • Advanced Applications in Medical Management Course, American College of Physician Executives Fall Institute, Scottsdale, Arizona (11/6/11-11/10/11)
  • Wound Care and Hyperbaric Oxygen Therapy. Healogics and UHMS (Undersea and Hyperbaric Medical Society), Columbus, Ohio. (Certification, 8/22/14).

Awards


9/17/2015 “Distinguished Healthcare Leader Award” by the National Association of Health Services Executives, Washington Metropolitan Area Chapter (NAHSE-WMAC), Washington

1/20/2024  "Martin Luther King Diversity Award", 27th Annual MLK Day Celebration, Paradise Valley. Recognized for services to underrepresented groups in Phoenix.(1/20/25)

5/25/25 "ElevateMD Award",Nominated for scholarly activities, Scholarships for minority medical students

Publications

  • Waters, V., Huang, W., Mokashi, A., Lahiri, S., Atrial Natriuretic Factor stimulates carotid body chemoreceptors. APS/ASPET 1988 (Abstract) Joint meeting Oct 9-13, 1988.
  • Waters, V., Hydralazine, Hydrochlorathiazide and Ampicillin Associated with Retroperitoneal Fibrosis: Case Report, J. Urol., 141:936-937, 1989.
  • Waters, V., Collins, M., How to Inform Students of their risk for Hepatitis B. (Abstract) ACHA Journal, May 1991.
  • Waters, V., Cook, L. Group C B-Hemolytic Streptococci in College Students with Pharyngitis (letter) JAMA, 1991;265:1526.
  • Waters, V., Cook, L. Risk Factors for Measles in a Vaccinated Populations(letter) JAMA, 1991;265:1527.
  • Waters, V. Prevalence of Hepatitis B in Pregnant Women (letter) JAMA, 1992;267:1919.
  • Waters, V. Coming Home (Memories Worth Sharing) Postgrad Med, 1992;91:237.
  • Hershey, J., Asch D., Thumasathi, T., Mexzaros, T., Waters, V. Decisions to Vaccinate against Contagious Disease: The Roles of altruism, free riding, and bandwagoning, Organizational Behavior and Human Decision Processes 59, 177-187, 1994.
  • Waters, V., 5 Soft-Skills Tips for Physician Executives. American College of Physician Leaders, Jan 2017.Waters
  • Waters, V., “Covid Liability in Oncology”, Understanding the Principles and Practice of Legal Oncology, Chapter 30, 2021 (McGraw-Hill Publisher)

Media/Presentations

  • Op-ED – “EPA Clean Air Programs are Critical for Public Health”, American Lung Association, Arizona Capital Times.com (5/5/25).
  • Corporate CommonSpirit Health Brand co-produces a video production – including residents. “Chronic Kidney Disease Screening” (10/24).
  • Commonspirit Health – Corporate Leadership Summit, Wright Lassiter, CEO CSH, introduces Dr. Waters’ video production (3/4/25).
  • Physician Leadership Development Program – “Soft-skill sets for MD leaders”(23-present)
  • National Virtual Media tour - 23 TV and Radio interviews. New lung cancer screen guidelines promoted through the American Lung Association.(March 29, 2022). Reached over 7 million household members. 40 live and taped news and radio interviews about covid vaccine and infection (2020-22).
  • Promotional commercial - community covid vaccination outreach (2021).
  • 15 community based webinars regarding Covid infection and vaccination - American Lung Association and Dignity Health. (2020-2021).
  • HRO CME Grand Rounds (9/26/23)
  • National Medical Association Conference, Tempe, Az., eGFR/Kidney Desease (5/4/23)
  • Intel (Large employer organization) Webinar – eGFR/Kidney Disease (5/4/23)
  • Physician Enterprise Grand Round (4/21/23)
  • Live International Webinar (Xpeer) - Covid Liability (2/20/21)
  • ACLM/Chicago Medical Society Annual Conference, “Covid Liability” (3/5/21)
  • Fox11 News “New CDC Mask Guidance” (3/10/21)
  • Delta Sorority Live Webinar “Covid Vaccine Hesitancy” (2/27/21
  • Annerberg Media Live Instagram “Covid Vaccine Hesitancy” (2/28/21)
  • Eyewitness News Channel 7 “Covid, Smoke, and Mask” (live interview) 9/5/20.
  • Fox 11, Covid (St Bernardine Medical Ctr, 9/23/20).
  • KCL Channel 9, “Fires and Smoke” (St Bernardine Med Ctr, 10/25/19).
  • KCL Channel 9, “Flu Vaccine” (St Bernardine Med Ctr, 9/13/19).
  • KCAL Channel 9,“Heat Stroke” (St Bernardine Med Ctr, 7/5/18).
  • KCAL Channel 9, “Flu Vaccine” (Studio Interview, LA, 10/7/18).
  • “Contract Tips”, IM Resident Retreat, Arrowhead CA. (11/10/18)
  • “5 Legal Tips for Physicians”, Quarterly Medical Staff Meeting (recorded) (5/3/18)
  • Great Kindness Challenge for 3rd and 4th Graders demonstration of the importance of showing kindness to patients and families. Holy Rosary Academy, (01/25/17).
  • Media Institute on Health. Panelist, “Building Success with Private-Public Partnerships, The Maryland Case Study” sponsored by the National Association of Journalists, Barbara Jordan Center, Washington DC (04/09/15).
  • “Physician-Nurse Engagement”, Nursing Leadership Workshop, FWMC, Fort Washington, MD. (10/17/14).
  • “VA Tort Claim Process”, VA Grand Rounds, SF VAHC, Sioux Falls, SD. (3/30/12).
  • “VA Tort Claim Process”, Resident Grand Rounds, SF VAHC, Sioux Falls, SD.(4/6/12).
  • “Ethics and Law”, Ethics Roundtable, Sanford Medical Center, Sioux Falls, SD. (5/6/11). “Ethics and Law”, VA Grand Rounds, SF VAHC, Sioux Falls, SD. (3/25/11).
  • “DNR(Do Not Resuscitate) Regulations and Ethics”, Guest Speaker, Danbury Hospital, Danbury Ct, Ethics Committee,(5/18/10).
  • “Myths and Misconceptions of Osteoporosis” (video), STS, Southbury, CT, (3/18/09).
  • “How to Reduce Malpractice Risk”, Emergency Medicine Conference, Rochester General Hospital, Rochester, N.Y. (5/9/03).
  • “How to Reduce Malpractice Risk” Medical Malpractice lectures Internal Medicine residents and students, Rochester General Hospital, Genesee Hospital and Emergency Room Residents, University of Rochester Strong Memorial Hospital.
  • Hepatitis B Workshop, training health care providers, American College of Health Association (ACHA), San Francisco, CA (5/22/92).
  • “How to reduce AIDS Anxiety in college-aged students”, ACHA Annual Meeting. (5/22/92).
  • “How to promote the Hepatitis B vaccine amongst College-aged Students” ACHA Annual Meeting, Boston, Mass. (5/29/91).
  • “How to Inform College Students of their Risk for Hepatitis B”, Research Conference, Department of Medicine, Hospital of the University of Pennsylvania, PA. (5/31/90).
  • “How to inform college students of their Risk for Hepatitis B”, National Coalition for Adult Immunization Hepatitis B Action Group, Orlando, Fl. (5/19/90).

Academia

  • GME Liaison between Creighton SOM, St Joseph Medical Center, and Valleywise Health.
  • GMEC member.
  • ACGME Clear Site participant.
  • Faculty appointment.
  • Key lead in new residency programs.
  • Key lead in sustaining current fellowship programs.
  • Key lead in transitioning Heart Vascular Institute to Academic Medical Group.
  • Implemented HRO (High Reliability Organization) training for residents and fellows.
  • Implemented residents and fellows participation in peer reviews and Serious Safety Event (SSE) meetings.
  • Medical-Legal lectures for fellows, residents and students.
  • Community Outreach – Mini-med School for middle school students, Creighton Univ.
  • Research Feasibility Process - Designated approver for all non-BNI (Barrow Neurologic Institute), hospital based research proposals.
  • Liaison between BNI Neurosurgical/Neurology Programs and hospital.

Academic Appointments

  • 2021 – present Health Science Associate Clinical Professor, Department of Medicine, Creighton University, Phoenix, AZ.
  • 5/2017 – 2021 Health Sciences Associate Clinical Professor, Department of Medicine, University of California, Riverside, CA.
  • 2/2011-7/2014 Clinical Associate Professor of Medicine, Department of Medicine, Sanford School of Medicine, Sioux Falls, SD.
  • 89-92. Clinical Associate Professor of Medicine, Department of Medicine, Hospital of the University of Pennsylvania, Philadelphia, PA.

Research Activities

  • 1979-80 Basic Research, Department of Physiology, Brown University, Providence, R.I.
  • 1979 Basic Research, Minority Research Pre-Med Program, Tulane University School of Medicine, New Orleans, LA.
  • 1987-88 National Research Fellow, Hypertension Research, NIH, Bethesda, MD.
  • 1988-89 National Research Fellow, Respiratory Research, University Pennsylvania, PA
  • 1989-90 Co-investigator - Hepatitis B Project, University of Pennsylvania, PA.
  • 1989-90 Co-investigator - Clinical decision making affiliated with Wharton school of Business, University of Pennsylvania, PA.
  • 1990-91 Co-investigator - AIDS Anxiety Reduction Study (Collaboration with Dept of Medicine, Temple and University of Pennsylvania).
  • 1991-92 Co-investigator - Evaluation of two-dose measles vaccination and impact of policies (CDC)
  • 1992 Co-Investigator - Asthma Education Program
  • 1993 Principal Investigator – Nicorette safety study for Marion Dowell, Paramus, N.J.
  • 1994 Principal Investigator – Nicoderm Patch safety study for Marion Dowell, Paramus, N.J.

Timeline

Market Chief Medical Officer

Dignity Health Arizona Central and West Valley
01.2021 - Current

Chief Medical Officer

HanGenix Solutions
01.2021 - 01.2024

CMO

Dignity Health/St. Bernardine Medical Center
01.2016 - 01.2021

Vice President of Medical Affairs

University of Maryland Charles Regional Medical Center
08.2014 - 12.2014

SVP and CMO

Nexus Health/Fort Washington Medical Center (FWMC)
01.2014 - 01.2016

CEO and Founder

Law-4-Docs.com
01.2011 - 01.2024

Chief of Staff/CMO

VAHC
01.2010 - 01.2014

Medical Director

Department of Development Services (DSS), LTAC
01.2008 - 01.2010

ER Full-time Attending

Geneva General Hospital
05.2007 - 04.2008

ER Part-time Attending

Geneva General Hospital
09.2001 - 05.2007

ER Full-time Attending

Rochester General Hospital
04.1999 - 09.2004

ER Full-time Attending

Kingston Hospital/Benedictine Hospital
07.1995 - 04.1999

Medical Director of Hospital Services

Bergen County, HealthNet
01.1994 - 01.1995

Medical Director

HealthNet
01.1991 - 01.1994

Clinical Research/Staff physician

University of Pennsylvania
09.1989 - 04.1991

Medical Attending

Hospital of the University of Pennsylvania
09.1989 - 04.1991

Preceptor

Ambulatory Medical Clinic
07.1989 - 04.1991

M.D. - undefined

Temple Univ. School of Medicine

J.D. - undefined

Rutgers University Law School

B.A. -

Brown University