Victor Whitaker
PMP
San Diego,CA
Summary
Resourceful Project Manager with 16 years of expertise in Computer Assisted Coding solutions, with experience in all aspects of project management from inception to completion. Proficient in creation of performance dashboards, benchmarking, metric identification and performance measurement. Excels in recruiting and talent acquisition, as well as process reengineering and improvement. Track record of on-time rollouts that met all project milestones and surpassed quality expectations.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Project Manager, Individual Contributor
Optum360
San Diego, CA
2018 - Current
- Responsible for completion and implementation of projects focusing on Project Planning and Management methodologies that lead to successful implementation of moderate and large, multi-million-dollar projects.
- Developed and initiated projects, tracked project progress and updates, monitored deliverables, milestones, and issues for accurate weekly reporting.
- Successfully implemented 59 clients/sites since 2018
Project Manager CACPro Manager/Lead
Optum360
San Diego, CA
10.2010 - 03.2018
- Lead team of 6 project managers focused on meeting Computer Assisted Coding Implementation project needs.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
- Developed and maintained courteous and effective working relationships.
Project Manager, Client Services
A-Life Medical, Inc.
San Diego, CA
05.2005 - 10.2010
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
Education
Project Management Certification - Information Technology Project Management
University of California - San Diego
La Jolla, CA 02.2000 - 11.2002
Computer Programming Certificate - Computer Programming
Coleman College
San Diego 02.1991 - 10.1992
Skills
Project planning and development
undefinedAccomplishments
- PMP Certified since June 2013
- Managed/lead the CAC Professional team from 2010-2018
- Instrumental in Optum's ICD-10 software remediation project. Hired and managed a team of ten contractors and developed the migration schedule and project plan. Coordinated the migration of 80+ clients and completed ahead of schedule.
Timeline
Project Manager CACPro Manager/Lead
Optum360
10.2010 - 03.2018
Project Manager, Client Services
A-Life Medical, Inc.
05.2005 - 10.2010
Project Management Certification - Information Technology Project Management
University of California - San Diego
02.2000 - 11.2002
Computer Programming Certificate - Computer Programming
Coleman College
02.1991 - 10.1992
Project Manager, Individual Contributor
Optum360
2018 - Current
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