VICTOR A. RODRIGUEZ
New York,NY
Summary
Seeking a position that will benefit from my experience, positive interaction skills and closing abilities.
Overview
23
23
years of professional experience
Work History
Auto Finance Manager
Central Ave Hyundai
Hartsdale, NY
07.2018 - 10.2023
- Collaborated with sales team to ensure seamless integration of financing options into the sales process.
- Enhanced overall efficiency by implementing new processes and technology within the finance department.
- Streamlined financing procedures for faster approval and processing times.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
Service Retention Manager
BMW Of North America
Montvale, NJ
11.2016 - 07.2018
- Created custom reports for tracking key performance indicators related to customer retention, ensuring continuous improvement efforts were informed by relevant data.
- Spearheaded the development of a comprehensive knowledge base for internal use, allowing team members to provide more efficient support to clients.
- Closely monitored competitor activities to stay current on industry trends and incorporate best practices into ongoing retention strategy adjustments if needed.
- Boosted revenue with upselling and cross-selling initiatives tailored for long-term customers.
Finance Manager
Manhattan Jeep Chrysler Dodge
01.2012 - 03.2015
- Dealt directly with multiple lending institutions to get credit challenged deals approved
- Responsible for the funding and motor vehicle process in a compliant manor
- Sold extended warranties, insurance products and vehicle accessories
- Consistently maintained over $1500.00 per copy.
Sales Consultant
BMW of Manhattan
01.2008 - 01.2012
- 2009-2010 Podium Award Winner, placed in the top 10% nationally
- Responsible for inspecting pre-owned vehicles prior to sale
- Work closely with the service department to ensure vehicles were serviced in a timely and efficient manner.
Sales Consultant
Prestige Mercedes Benz
01.2005 - 01.2008
- Sold over 200 units in 2007
- Followed up with prospects, utilizing various forms of communication
- Assumed responsibility for the entire sales process.
Finance Manager
Prestige Mercedes Benz
01.2005 - 01.2008
- Dealt directly with multiple lending institutions to get credit challenged deals approved
- Responsible for the funding process with outstanding contracts
- Sold extended warranties, insurance products and vehicle accessories.
Sales Manager
Manhattan Chrysler Jeep Dodge
01.2004 - 01.2005
- Hired, motivated, counselled, and monitored the performance of all sales personnel
- Developed, implemented, and monitored a follow-up system for new and used vehicle prospects
- Developed relationships with bank analyst, in order to rehash prospective deals
- Intervened in the closing process, in order to achieve maximum profits.
Sales Consultant
Difeo BMW
01.2001 - 01.2004
- Achieved Charter Status in 2003 and Honors Status in 2004
- Established a sustained consultative relationship with each client
- Maintained comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons
- Accommodated the client’s product preference via presentation and demonstration.
Education
Bachelors in Science, Computer Information Systems. -
John Jay College
New York, NY12.2001
Skills
- Proficient in Microsoft Office (Word, Power Point, Excel and Outlook)
- Dealertrack(DMS and Menu System), Reynolds and Reynolds and ADP
- Fluent in Spanish
- Automotive Industry Knowledge
- Detail-oriented mindset
- Adaptable to change
Timeline
Auto Finance Manager
Central Ave Hyundai
07.2018 - 10.2023
Service Retention Manager
BMW Of North America
11.2016 - 07.2018
Finance Manager
Manhattan Jeep Chrysler Dodge
01.2012 - 03.2015
Sales Consultant
BMW of Manhattan
01.2008 - 01.2012
Sales Consultant
Prestige Mercedes Benz
01.2005 - 01.2008
Finance Manager
Prestige Mercedes Benz
01.2005 - 01.2008
Sales Manager
Manhattan Chrysler Jeep Dodge
01.2004 - 01.2005
Sales Consultant
Difeo BMW
01.2001 - 01.2004
Bachelors in Science, Computer Information Systems. -
John Jay College