Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victor E. Davis

Hempstead,NY

Summary

Experienced Systems Administrator with a strong background in managing and maintaining IT operations for diverse environments. Proven expertise in infrastructure management, backup and recovery, monitoring, and technical support. Adept at collaborating with cross-functional teams and ensuring adherence to change management policies. Strong problem-solving skills and a commitment to ensuring optimum server and storage performance.

Overview

18
18
years of professional experience
1
1
Certification
1
1

VMWARE Certified Advanced Professional

Work History

Systems Administrator

  • Managed and maintained IT operations within the Infrastructure and Support group
  • Planned, designed, installed, configured, and supported Data Protection Services Infrastructure
  • Ensured successful completion of Backup Jobs by reviewing Daily Backup Reports
  • Designed, installed, configured, and supported Monitoring Services Infrastructure
  • Analyzed and monitored server resources utilization, optimizing performance
  • Enforced Change Management policies and maintained disaster recovery configurations
  • Collaborated with NYC and NYS agencies Operations Teams for seamless service delivery
  • Worked closely with cross-functional teams to resolve reported issues
  • Evaluated systems and applications requirements to meet IT Operations needs
  • Developed Systems Solutions Architecture Diagrams using MS Visio
  • Created and managed Comprehensive Project Plans for IT Operations Projects
  • Assessed and recommended Technology Solutions to support business requirements
  • Set up and monitored system alerts for 24x7 support of IT Operations
  • Collaborated with vendors to troubleshoot technical issues
  • Escalated major problems to Teams' Director and followed incident reporting protocols
  • Responded to Service Desk tickets, ensuring timely resolution
  • Maintained hardware inventory in Datacenter and Remote Locations IDF
  • Supported Deployment of Data Circuits for new and existing Remote Locations
  • Installed and configured Uninterrupted Power Supply (UPS) and Power Distribution Units (PDU)
  • Ensured operational conditions of Air Conditioning and Power Units in coordination with ACS Electrical Engineers
  • Handled equipment lifting, transport, and work in confined spaces
  • Available for after-hours and weekend work as required.

Assistant Divisional Vice President

UBS
05.2000 - 11.2002
  • Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
  • Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
  • Managed project coordination services for various technology initiatives that span a variety of business units to implement change management plans.
  • Coordinated daily activity and flow of document management project through multiple departments to verify on-time product delivery.

Manager, Member Service Operations

Municipal Credit Union
07.1984 - 10.1999
  • Managed two assistant managers and five supervisors, a total staff of 64 employees in support of front line offices.
  • Managed EFT, ACH, Check Processing, Call Center, Bank-by-Mail, New & Dormant Accounts, Research, Document Management, Visa card services processing and quality control for all branches of the Municipal Credit Union.
  • Planned and managed the restructuring transition, workflow redesign, and integration for the ACH/Payroll Input unit at a cost savings of 32% and an increase of 23% in productivity in the Document Imaging Management business unit.

Education

Bachelors of Arts - Sociology, Languages

Albany State University
1982

No Degree - LAN/WAN Engineer Program

Tech Pros Group Inc.
Irvine, CA
03.2007

No Degree - Computer Programming

The Chubb Institute-Westbury
Westbury, NY
02.2000

Skills

  • Infrastructure Management
  • Backup and Recovery
  • Monitoring Services
  • Technical Support
  • Change Management
  • Disaster Recovery Planning
  • Project Management
  • Problem Solving

Certification

  • Certified IT Administrator, New York Police Department- 2008 - Present
  • VMWare Certified Advanced Professional, New York Police Department- 2008 - Present
  • Certified Azure Administrator , New York Police Department- 2008 - Present
  • Microsoft Certified Professional - 2007 - Present

Timeline

Assistant Divisional Vice President

UBS
05.2000 - 11.2002

Manager, Member Service Operations

Municipal Credit Union
07.1984 - 10.1999

Systems Administrator

Bachelors of Arts - Sociology, Languages

Albany State University

No Degree - LAN/WAN Engineer Program

Tech Pros Group Inc.

No Degree - Computer Programming

The Chubb Institute-Westbury

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Victor E. Davis