Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Abadia

Lancaster,PA

Summary

Proven track record in enhancing customer satisfaction and data accuracy, demonstrated at ContinuumGlobal. Skilled in managing high-volume tasks with attention to detail and efficiency. Achieved significant improvements in data entry accuracy, showcasing fast typing speed and a results-driven approach. Balances technical proficiency with exceptional communication skills to meet and exceed employer expectations.

Overview

4
4
years of professional experience

Work History

Customer Care Executive

ContinuumGlobal
11.2023 - Current
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
  • Communicated with customers to identify needs and expectations.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Increased accuracy and efficiency in data entry tasks, ensuring timely completion of projects.
  • Completed data entry and filing to keep records updated for easy retrieval.

Quality Control Inspector

Kunzler
12.2022 - 06.2023
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.

Data Entry Clerk

Buck Company, Inc.
11.2020 - 11.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.

Education

Biology

Inter American University of Puerto Rico Aguadilla
Aguadilla, PR

Skills

  • Data accuracy
  • Data Entry
  • Accuracy and Attention to Detail
  • Fast Typing Speed

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Care Executive

ContinuumGlobal
11.2023 - Current

Quality Control Inspector

Kunzler
12.2022 - 06.2023

Data Entry Clerk

Buck Company, Inc.
11.2020 - 11.2022

Biology

Inter American University of Puerto Rico Aguadilla

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Victoria Abadia