Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Victoria Alvarez

Markham,IL

Summary

Dynamic Correctional Officer with extensive experience at Indiana State Prison, skilled in crisis management and conflict resolution. Proven ability to enhance facility security through effective contraband detection and inmate monitoring. Committed to fostering positive relationships, contributing to a safer environment, and implementing innovative safety measures that reduced incidents significantly.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

23
23
years of professional experience

Work History

Correctional Officer

Indiana State Prison
07.2024 - Current
  • Patrolled assigned areas to ensure safety and security of inmates and staff.
  • Monitored inmate behavior, identifying potential conflicts and intervening when necessary.
  • Conducted searches of individuals and property to prevent contraband entry.
  • Prepared detailed reports on incidents, maintaining accurate documentation for review.
  • Implemented emergency protocols during critical incidents, ensuring swift response actions.
  • Trained new officers on policies, procedures, and best practices for correctional facility operations.
  • Collaborated with law enforcement personnel for seamless coordination during transfers or emergencies.
  • Analyzed operational processes to enhance safety measures within the facility environment.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.
  • Completed intake paperwork, fingerprints, and searches.
  • Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
  • Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
  • Booked new inmates into facility and processed inmates for release.
  • Interviewed inmates to obtain information and assess needs.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
  • Ensured security of facility perimeter by conducting routine patrols.
  • Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
  • Monitored surveillance equipment to detect and prevent unauthorized activities.
  • Reduced inmate altercations through proactive conflict resolution strategies.
  • Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
  • Mitigated potential security breaches with vigilant contraband detection practices.
  • Streamlined inmate check-in and processing, increasing efficiency.
  • Contributed to policy development, ensuring alignment with best practices in corrections management.
  • Maintained detailed records of inmate behavior and activity, contributing to facility security.
  • Supported reentry programs that prepared inmates for successful integration into society.
  • Facilitated effective emergency response drills, preparing staff for potential crises.
  • Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
  • Enhanced facility safety by conducting regular and thorough cell inspections.
  • Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
  • Bolstered team morale and cooperation through effective leadership and communication.
  • Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
  • Enhanced staff training programs, leading to improved operational standards.
  • Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.

Dimitri's Best Food

Part Time Assistant Manager
04.2003 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Caregiver, Dementia Care

Dr. Claudette Dandrige
08.2017 - 11.2022
  • Provided compassionate care and support to individuals with diverse needs.
  • Assisted clients with daily living activities, enhancing overall well-being.
  • Monitored patient health and reported changes to healthcare professionals.
  • Developed individualized care plans based on client assessments and preferences.
  • Implemented strategies to improve client engagement and quality of life.
  • Collaborated with families to ensure comprehensive care and communication.
  • Maintained accurate records of client progress and care activities for compliance purposes.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Caregiver,Housekeeping&Administrative Assistant

Porter Place
04.2017 - 10.2020
  • Provided compassionate care to individuals with diverse needs, ensuring comfort and safety.
  • Assisted clients with daily living activities, enhancing their quality of life through personalized support.
  • Developed and implemented care plans tailored to individual client requirements, fostering independence.
  • Monitored health conditions and reported changes to healthcare professionals, ensuring timely interventions.
  • Trained new caregivers on best practices for patient care and safety protocols, promoting team effectiveness.
  • Coordinated communication between clients, families, and medical staff to facilitate comprehensive care solutions.
  • Evaluated client progress regularly, adjusting care strategies to meet evolving needs and preferences.
  • Led initiatives to improve caregiver-client interactions, enhancing overall satisfaction and well-being of clients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.

Education

High School Diploma - Social Sciences

St Scholastica High School
Chicago, IL

Sociology

Iowa State University
Ames, IA

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Surveillance
  • Contraband seizure
  • Self-defense techniques
  • Safety
  • Security procedures
  • Trained in defensive tactics
  • Stress tolerance
  • Relationship building and management
  • Facility security
  • Crisis management
  • Weapons training
  • Prisoner transport
  • Observation techniques

Accomplishments

  • Routinely supervised more than Number detainee inmates.
  • Supervised team of Number staff members.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by introducing Software for Type tasks.
  • Resolved product issue through consumer testing.
  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of Number in the development of Project name.

References

Danika Vaughn - Mental Health Tech

(708)821-3301

Dana Brown - School Nurse

(708)970-7603

Damarlo Mitchell - Assistant Manager Dollar Tree

(773)749-0054

Embry Alvarez - Surgical Tech Director for North Shore Hospital

(847)903-0837

Saffron Mitchell - Assistant Manager

(708)759-6103

Brittany Savagiano - Human Resource Manager

(708)589-7077

Timeline

Correctional Officer

Indiana State Prison
07.2024 - Current

Caregiver, Dementia Care

Dr. Claudette Dandrige
08.2017 - 11.2022

Caregiver,Housekeeping&Administrative Assistant

Porter Place
04.2017 - 10.2020

Dimitri's Best Food

Part Time Assistant Manager
04.2003 - Current

High School Diploma - Social Sciences

St Scholastica High School

Sociology

Iowa State University

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Victoria Alvarez