Victoria Armendariz
Chandler,AZ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hairstylist
Great Clips
Tempe, AZ
01.2024 - 09.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Sales Associate
Five Below - Arizona
Chandler
05.2022 - 12.2023
- Perfect candidates have an undying passion for delivering amazing customer service, while also driving high sales results
Assistant Manager
Pasta 78 - Chandler, AZ
Chandler
06.2021 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Sales Associate
Journeys - Chandler, AZ
Chandler
12.2021 - 06.2022
- Meet and exceed personal sales goal and standards of performance.
Crew Member
McDonald's - Chandler, AZ
Chandler
09.2020 - 07.2021
- Connect with customers to ensure they have a positive experience
Breakfast Attendant
Hawthorn Suites By Wyndham - Chandler, AZ
Chandler
06.2019 - 05.2020
- Greet and engage guests in conversation that can lead to further guest satisfaction
Barista
Starbucks
Mesa, AZ
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Cosmetology -
Turning Point Beauty
Chandler, AZ10.2023
High school diploma -
Corona Del Sol High School
Chandler, AZ05.2022
Skills
- Merchandising
- Loss Prevention
- Organizational Skills
- POS
- Cashiering
- Cash Handling
- Sales
- Cleaning Experience
- Food Preparation
- Kitchen Experience
- Customer Service
- Employee Orientation
- Inventory Control
- Pricing
- Cooking
- Time Management
- Retail Sales
- Profit & Loss
- Leadership
- Hotel experience
Friendly and outgoing
Team Player
Active listener
Cleanliness
Certification
Food Handler Certification
Assessments
- Work style: Reliability, Completed, 06/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Attention to detail, Completed, 06/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
Timeline
Barista
Starbucks
06.2024 - Current
Hairstylist
Great Clips
01.2024 - 09.2024
Sales Associate
Five Below - Arizona
05.2022 - 12.2023
Sales Associate
Journeys - Chandler, AZ
12.2021 - 06.2022
Assistant Manager
Pasta 78 - Chandler, AZ
06.2021 - 11.2023
Crew Member
McDonald's - Chandler, AZ
09.2020 - 07.2021
Breakfast Attendant
Hawthorn Suites By Wyndham - Chandler, AZ
06.2019 - 05.2020
Cosmetology -
Turning Point Beauty
High school diploma -
Corona Del Sol High School