Victoria Avila
Selma,CA
Summary
Customer Service Professional experienced in enhancing customer experiences through effective communication and cash handling. Built lasting relationships and improved team efficiency while maintaining high standards of cleanliness and organization. Committed to creating a welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
Language
3
3
years of professional experience
Work History
Teacher's Assistant
Jesus Aguiniga
Fresno, CA
10.2025 - Current
- Assisted in implementing lesson plans, ensuring alignment with curriculum standards and learning objectives.
- Facilitated small group instruction, enhancing student engagement and understanding of core subjects.
- Monitored student progress, providing feedback to teachers on individual learning needs and achievements.
- Supported classroom activities by preparing educational materials and resources for teachers and students.
- Maintained accurate records of student attendance, assignments, and behavioral reports for teacher review.
Cashier
Pizza Factory
Salinas, CA
06.2023 - 07.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Assisted co-workers with various tasks to ensure smooth operations.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged, and displayed merchandise.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Voluntary Assistant
Salinas Valley Memorial Healthcare
Salinas, CA
09.2023 - 06.2024
- Coordinated volunteer activities, enhancing participant engagement and satisfaction.
- Trained new volunteers in organizational procedures, ensuring consistency across all programs and services provided.
- Increased awareness of organizational mission through social media management and content creation.
- Streamlined administrative processes by maintaining accurate records and updating databases regularly.
- Assisted in transporting patients from the emergency room to waiting areas, ensuring their comfort and safety.
- Contributed to fundraising projects, helping achieve financial targets and support organizational initiatives.
- Created reports detailing key accomplishments during volunteer tenure for internal reviews and external grant applications.
Education
No Degree - Radiology
Fresno City College
Fresno, CA05-2028
High School Diploma -
North Salinas High School
Salinas, CA05-2024
Skills
- Intramuscular (IM) injection administration
- Subcutaneous (SubQ) injection administration
- Injection preparation and medication administration techniques
- Trained with EKGs
- venipuncture and capillary blood collection
- Medical terminology
- Lesson plan support
- Curriculum alignment
- electronic health records
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Accomplishments
- Achieved civic seal of engagement through effectively helping with volunteering at local organizations in my comunnity.
Languages
Spanish
Native or Bilingual
Timeline
Teacher's Assistant
Jesus Aguiniga
10.2025 - Current
Voluntary Assistant
Salinas Valley Memorial Healthcare
09.2023 - 06.2024
Cashier
Pizza Factory
06.2023 - 07.2024
High School Diploma -
North Salinas High School
No Degree - Radiology
Fresno City College