Vicroria Ayodele
Port Orange,FL
Summary
Proven IT Specialist with a track record of enhancing system efficiency and data accuracy at Daytona State College. Expert in IT troubleshooting and information security, coupled with exceptional communication skills. Achieved significant reductions in downtime and improved user productivity through effective problem-solving and teamwork.
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
Work History
IT Specialist
Early Learning Coalition Of Flagler And Volusia
06.2023 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
Data Processing Assistant
Daytona State College
08.2021 - 05.2023
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Verified data checking for compliance, error and repeat data.
- Maintained and referenced training documentation for entry process.
- Quickly learned new processes and systems and kept current with procedural enhancements.
IT Technical Support Specialist
Daytona State College
08.2021 - 05.2023
- Streamlined IT processes for increased efficiency and reduced downtime.
- Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
Education
Bachelor of Science - Computer Infromation Technology, Cybersecurity
Daytona State College
Daytona Beach, FL12.2025
Associate of Science - Computer Information Technology
Daytona State College
Daytona Beach, FL05.2023
High School Diploma -
Mianland High School
Daytona Beach, FL06.2021
Skills
- IT Troubleshooting
- IT Documentation
- Information Security
- Troubleshooting
- Excellent Communication
- Teamwork and Collaboration
- Critical Thinking
Languages
Yoruba
Native or Bilingual
Timeline
IT Specialist
Early Learning Coalition Of Flagler And Volusia
06.2023 - Current
Data Processing Assistant
Daytona State College
08.2021 - 05.2023
IT Technical Support Specialist
Daytona State College
08.2021 - 05.2023
Bachelor of Science - Computer Infromation Technology, Cybersecurity
Daytona State College
Associate of Science - Computer Information Technology
Daytona State College
High School Diploma -
Mianland High School
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