Victoria Baca
Chandler,AZ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Diligent trainer with exceptional management abilities and results-driven approach. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Manager/Bartender Shift Manager
Pedal Haus Brewery
01.2020 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained personnel in company practices and enforced participation in exercises focused on developing key skills.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Bartender Shift Manager
On The Rocks
08.2018 - 11.2019
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Served high customer volumes during special events, nights, and weekends.
- Promoted positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Bartender
SeaLegs At The Beach
07.2016 - 12.2018
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Participated in promotional events, representing establishment positively while showcasing signature cocktails.
Manager/Lead Barista
Aroma Di Roma
08.2013 - 04.2016
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Skills
- Marketing
- Managing Operations and Efficiency
- Flexible and Adaptable
- Computer Skills
- Problem Resolution
- Staff Training and Development
Timeline
Manager/Bartender Shift Manager
Pedal Haus Brewery
01.2020 - Current
Bartender Shift Manager
On The Rocks
08.2018 - 11.2019
Bartender
SeaLegs At The Beach
07.2016 - 12.2018
Manager/Lead Barista
Aroma Di Roma
08.2013 - 04.2016
Similar Profiles
Jonathan ChaneyJonathan Chaney
Brewer at Pedal Haus BreweryBrewer at Pedal Haus Brewery
Gabriele KuberskiGabriele Kuberski
Lead Host at Pedal Haus BreweryLead Host at Pedal Haus Brewery
Isabella CalderonIsabella Calderon
Hostess at Pedal Haus BreweryHostess at Pedal Haus Brewery
James RundJames Rund
Barback/Server Assistant at Pedal Haus BreweryBarback/Server Assistant at Pedal Haus Brewery
Marcy GielniakMarcy Gielniak
Due Diligence Consultant at Wells FargoDue Diligence Consultant at Wells Fargo