Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Victoria Banavath

Dublin,OH

Summary

System Administrator with extensive experience overseeing server infrastructures and data center operations at KARVY Solutions on various platforms. Utilizing the SentinelOne security platform to safeguard sensitive customer data.

Experienced in installing, fixing, managing, and supporting large user groups at HSBC with a focus on Security assurance. Safeguarding Banking services through firewall protection and ongoing monitoring of the server and VPN server.

Thoroughly comprehend the importance of aligning business requirements with technological solutions. Manage inventory, Active Directory, and offer support for security and backups. Achieved a decrease in downtime and enhanced system availability by implementing proactive maintenance and performance improvements. Recognized for using analytical skills and creativity to address challenges and provide effective solutions in high-pressure situations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Student Desktop Tech

Franklin University
Columbus City, Ohio
09.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

System Administrator

HSBC Bank
Hyderabad, Telangana
06.2018 - 12.2022
  • Implemented security measures such as firewalls, antivirus programs.
  • Analyzed system logs to identify suspicious activities or anomalies.
  • Resolved complex technical problems within established service level agreements.
  • Assisted in the development of disaster recovery plans for different systems and networks.
  • Evaluated vendors' products against industry standards to make purchasing decisions.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Oversaw storage management, data migration, backups and drive replacements.
  • Managed email routing and internal message protocols to support reliable delivery of communications.
  • Implemented and monitored network security measures, including firewalls and intrusion detection systems.
  • Implemented and managed VPNs, enabling secure remote access for employees.
  • Provided technical support and training to users, improving system understanding and reducing support requests.
  • Installed security software to protect networks.
  • Increased system security and performance with proactive changes.
  • Planned, tested and supported high-availability infrastructures.

Associate System Administrator

Karvy Aadhaar Data Management Services
Hyderabad, Telanagana
08.2015 - 12.2017
  • Configured firewalls, routers and switches to ensure secure network access.
  • Monitored server performance using various tools such as SolarWinds Orion NPM.
  • Assisted in setting up new user accounts with proper permissions and privileges.
  • Documented system configurations, processes and troubleshooting steps for future reference.
  • Managed backups of critical business data ensuring high availability of services at all times.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Oversaw storage management, data migration, backups and drive replacements.
  • Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
  • Installed security software to protect networks.

Education

Master of Science - Information Technology

Franklin University
Columbus, OH
01-2025

Bachelor of Science - Information Technology

Annie Besant Collage
Hyderabad
05-2015

Skills

  • New program installations
  • Performance Testing
  • Technical solution development
  • System Upgrades
  • Software Installation
  • Server improvements
  • Technical Support
  • Storage Management
  • Technical specifications
  • Web Security
  • Helpdesk operations
  • Firewall configuration
  • Active Directory
  • Specifications understanding
  • Device configuration
  • Configuration Management
  • Hardware and software installation
  • Hardware troubleshooting
  • Program installations

Certification

  • CompTIA+ CERTIFICATION
  • CompTIA Security+ CERTIFICATION
  • Azure fundamental 900 Certification
  • Azure Co-Pilot Certification.

Languages

English
Professional
Hindi
Professional
Telugu
Professional

Accomplishments

  • Best Team Lead Award 2017

In 2017, our company was tasked with collecting and managing information for the census, as well as assigning a Unique Identification Number to each citizen.

Received the top team lead recognition in 2017 for managing a team of 10, gathering private information, and distributing Unique Identification Numbers to Telangana state residents.

Timeline

Student Desktop Tech

Franklin University
09.2023 - Current

System Administrator

HSBC Bank
06.2018 - 12.2022

Associate System Administrator

Karvy Aadhaar Data Management Services
08.2015 - 12.2017

Master of Science - Information Technology

Franklin University

Bachelor of Science - Information Technology

Annie Besant Collage

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Victoria Banavath