VICTORIA BARRIOS
Summary
Detail-oriented administrative professional with experience in healthcare settings. Skilled in data entry, appointment scheduling, and insurance verification. Committed to enhancing clinic efficiency and ensuring compliance with HIPAA regulations.
Overview
4
4
years of professional experience
Work History
Finance Registration
NYC HEALTH+ HOSPITAL
QUEENS, NY
10.2024 - Current
- Supported office staff and management with administrative tasks to ensure smooth operations.
- Handled phone inquiries, greeted visitors, and addressed customer questions to enhance service experience.
- Prepare correspondence, reports, and spreadsheets.
- Maintain electronic and paper filing systems.
- Enter and update records with a high level of accuracy.
- Coordinated appointments and meetings to optimize schedules and improve communication.
- Processed incoming and outgoing mail to ensure timely delivery and organization.
Patient Service Representative
LENOX HILL RADIOLOGY
QUEENS, NY
12.2022 - 10.2024
- Registered 80 to 100 patients daily, fostering a welcoming clinic atmosphere.
- Scheduled, rescheduled, and confirmed patient appointments to enhance clinic efficiency.
- Verified insurance eligibility and obtained prior authorizations, preventing service delays.
- Collected copayments and accurately updated patient demographic information.
- Maintained precise electronic medical records, ensuring data integrity at all times.
- Responded to high-volume phone calls, addressing patient inquiries with professionalism.
- Coordinated with physicians, nurses, and clinical staff to optimize patient flow.
- Ensured consistent compliance with HIPAA regulations and organizational policies.
Education
ASSOCIATE DEGREE - HEALTH ADMINISTRATION
SWEDISH INSTITUTE COLLEGE OF HEALTH AND SCIENCE
06-2024
Skills
- Patient registration and appointment scheduling
- Insurance verification
- Electronic health records management
- Medical terminology and HIPAA compliance
- Data entry accuracy
- Microsoft Office proficiency
- Multi-line phone management
- Medical billing support
- Problem solving skills
- Effective communication
- Team collaboration
- Customer service
Languages
Spanish
Native/ Bilingual
Timeline
Finance Registration
NYC HEALTH+ HOSPITAL
10.2024 - Current
Patient Service Representative
LENOX HILL RADIOLOGY
12.2022 - 10.2024
ASSOCIATE DEGREE - HEALTH ADMINISTRATION
SWEDISH INSTITUTE COLLEGE OF HEALTH AND SCIENCE