Victoria Belcastro Ray
Grand Junction,CO
Overview
2021
2021
years of professional experience
Work History
Phlebotomist
Community Hospital Grand Junction Colorado
Grand Junction, CO
01.2020 - 03.2020
- Collected blood samples using various techniques while adhering to safety protocols.
- Maintained accurate and organized records of patient information and test results.
- Ensured proper labeling and handling of specimens to prevent contamination.
- Data Entry of specimens
- Stocking and maintenance of supplies
- Trauma and Emergency draws
- Vital signs
- A1C
- Collaborated with healthcare team to coordinate patient care and sample processing.
- Monitored inventory levels of supplies, reordering as necessary to maintain operational readiness.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
Paramedical Examiner
ExamOne, a Quest Diagnostics
Grand Junction, CO
2018 - 2020
- Collected blood samples utilizing established techniques while adhering to safety protocols.
- Maintained accurate and organized records of patient information alongside test results.
- Labeled and managed specimens carefully to prevent contamination.
- Performed data entry tasks for specimen tracking.
- Operated centrifuge and executed pour-offs efficiently.
- Measured and documented vital signs accurately.
- Conducted A1C testing for patient assessments.
- Handled centrifuge operations.
- Administered urinalysis procedures.
- Executed EKG tests as part of patient evaluations.
- Conducted thorough health histories and physical examinations for insurance applicants.
- Labeled and packaged specimens for transport.
- Coordinated FedEx shipments to laboratory.
Assistant Manager
Tre Paizon
Grand Junction, CO
06.2005 - 10.2017
- Assisted in daily operations, ensuring efficient workflow and adherence to company standards.
- Coordinated team schedules, optimizing staff coverage during peak business hours.
- Implemented training programs for new employees, enhancing skill acquisition and retention.
- Monitored inventory levels, facilitating timely restocking and minimizing shortages.
- Resolved customer inquiries and concerns, improving overall satisfaction ratings.
- Analyzed sales reports to identify trends, contributing to strategic inventory decisions.
- Collaborated with management on promotional events, increasing store visibility and traffic.
- Developed process improvements that streamlined operational procedures and reduced wait times.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
Laboratory Technician/Volunteer
V.A. Medical Center
03.2005 - 06.2005
Medical Assistant/Medical Office Assistant
Endocrine, Diabetes & Osteoporosis Center
11.2003 - 03.2005
Licensed Laboratory Technician
St. Mary’s Hospital/Laboratory
05.2001 - 10.2003
Certified Personal Care Tech
St. Mary’s Hospital/Neuro-Trauma
07.2000 - 05.2001
Surgical Technician/PRN
Eye Center of Colorado West
08.1999 - 11.1999
Medical Assistant, Office Assistant
Endocrine, Diabetes & Osteoporosis Center
05.1997 - 08.1999
Education
Clinical Medical Laboratory Technician
Mesa State College
Licensed Phlebotomist
Western Slope School of Phlebotomy
Hematology, Blood Banking, Microbiology
Arapahoe Community College
12.2003
Certified Nursing Assistant
Area Health Education Center
07.2000
Associate of Science - Medical Assistant
Intellitec
01.1998
Skills
- Administered intravenous, intramuscular, and subcutaneous injections
- Performed phlebotomy using vacutainer, butterfly, and finger stick methods
- Obtained and recorded vital signs
- Assisted physician during minor surgical procedures
- Prepared and sterilized instruments
- Centrifuged and poured off specimens
- Conducted manual sedimentation rates, lipid tests, and urinalysis
- Entered and audited data accurately
- Assisted in triage processes
- Conducted EEG and EKG tests
- Certified in CPR and phlebotomy
Timeline
Phlebotomist
Community Hospital Grand Junction Colorado
01.2020 - 03.2020
Assistant Manager
Tre Paizon
06.2005 - 10.2017
Laboratory Technician/Volunteer
V.A. Medical Center
03.2005 - 06.2005
Medical Assistant/Medical Office Assistant
Endocrine, Diabetes & Osteoporosis Center
11.2003 - 03.2005
Licensed Laboratory Technician
St. Mary’s Hospital/Laboratory
05.2001 - 10.2003
Certified Personal Care Tech
St. Mary’s Hospital/Neuro-Trauma
07.2000 - 05.2001
Surgical Technician/PRN
Eye Center of Colorado West
08.1999 - 11.1999
Medical Assistant, Office Assistant
Endocrine, Diabetes & Osteoporosis Center
05.1997 - 08.1999
Certified Nursing Assistant
Area Health Education Center
Hematology, Blood Banking, Microbiology
Arapahoe Community College
Licensed Phlebotomist
Western Slope School of Phlebotomy
Clinical Medical Laboratory Technician
Mesa State College
Paramedical Examiner
ExamOne, a Quest Diagnostics
2018 - 2020
Associate of Science - Medical Assistant
Intellitec