Victoria Bill
Oklahoma City,OK
Summary
Detail-oriented professional with excellent verbal/written communication, interpersonal and creative thinking skills seeking a Part-Time, Work From Home, Data Entry position.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Operations Generalist
Tinker Business & Industrial Park
08.2020 - 02.2021
- Contracted for 6 months to provide Administrative and Operations duties required for leasing office space to Government Defense Contractors;
- Consolidated Lessee paper contracts and put into filing system;
- Created Excel Database consisting of Lessee’s lease and any required improvements/changes to space; maintained compliance over improvements;
- Managed lease extensions.
Cashier/Service Desk Associate
Home Depot
06.2014 - 08.2019
- Provided customer service for store products and services;
- Answered incoming phone line for customer inquiries;
- Cashiered sales transactions;
- Processed Customer Returns and resolved customer complaints;
- Placed online orders for Customers;
- Scheduled store-serviced installs of product;
- Initiated credit products and took credit applications;
- Recipient of 2 'Homer' Awards given for Exemplary Customer Service; 3-Time Recipient of 'Cashier of the Month' Award.
Customer Service Rep/Data Processor
MTM Recognition
02.1995 - 05.2005
- Customer Service Rep for Jostens' Field Sales Reps;
- Negotiated details for pricing, production and shipping of product;
- Input and Revision of Recipient Database for Engraving and Shipping on large service award programs;
- Data Entry of Service Orders for Production and Billing of awards through manufacturing plant; Provided Excel DB of service award recipients for Customer Billing purposes;
- Transferred to MIS Department as Data Processor to trace/correct Recognition Order Entry errors (AS400) to avoid Production and Billing issues.
Real Estate Agent (License 131130)
Century 21
01.1998 - 01.2002
- Managed real estate transactions from initiation to closing; Planned and coordinated open house events to move properties and increase Customer database
- Maintained current CRM database of prospective customers and sent mailers.
Education
GED -
College of Marin
Kentfield, CA01.1984
Skills
- Excellent Time Management Skills
- Excellent Communication, Written Correspondence and Proofreading Skills
- Strong Work Ethic and Professional Demeanor
- Thorough Knowledge of Microsoft Office Applications
- Business Correspondence Writing
- Analytical and Critical Thinking
Certification
Oklahoma Notary Commission No. 20008920 – Current
Timeline
Operations Generalist
Tinker Business & Industrial Park
08.2020 - 02.2021
Cashier/Service Desk Associate
Home Depot
06.2014 - 08.2019
Real Estate Agent (License 131130)
Century 21
01.1998 - 01.2002
Customer Service Rep/Data Processor
MTM Recognition
02.1995 - 05.2005
GED -
College of Marin
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