Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Bill

Oklahoma City,OK

Summary

Detail-oriented professional with excellent verbal/written communication, interpersonal and creative thinking skills seeking a Part-Time, Work From Home, Data Entry position.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operations Generalist

Tinker Business & Industrial Park
08.2020 - 02.2021
  • Contracted for 6 months to provide Administrative and Operations duties required for leasing office space to Government Defense Contractors;
  • Consolidated Lessee paper contracts and put into filing system;
  • Created Excel Database consisting of Lessee’s lease and any required improvements/changes to space; maintained compliance over improvements;
  • Managed lease extensions.

Cashier/Service Desk Associate

Home Depot
06.2014 - 08.2019
  • Provided customer service for store products and services;
  • Answered incoming phone line for customer inquiries;
  • Cashiered sales transactions;
  • Processed Customer Returns and resolved customer complaints;
  • Placed online orders for Customers;
  • Scheduled store-serviced installs of product;
  • Initiated credit products and took credit applications;
  • Recipient of 2 'Homer' Awards given for Exemplary Customer Service; 3-Time Recipient of 'Cashier of the Month' Award.

Customer Service Rep/Data Processor

MTM Recognition
02.1995 - 05.2005
  • Customer Service Rep for Jostens' Field Sales Reps;
  • Negotiated details for pricing, production and shipping of product;
  • Input and Revision of Recipient Database for Engraving and Shipping on large service award programs;
  • Data Entry of Service Orders for Production and Billing of awards through manufacturing plant; Provided Excel DB of service award recipients for Customer Billing purposes;
  • Transferred to MIS Department as Data Processor to trace/correct Recognition Order Entry errors (AS400) to avoid Production and Billing issues.

Real Estate Agent (License 131130)

Century 21
01.1998 - 01.2002
  • Managed real estate transactions from initiation to closing; Planned and coordinated open house events to move properties and increase Customer database
  • Maintained current CRM database of prospective customers and sent mailers.

Education

GED -

College of Marin
Kentfield, CA
01.1984

Skills

  • Excellent Time Management Skills
  • Excellent Communication, Written Correspondence and Proofreading Skills
  • Strong Work Ethic and Professional Demeanor
  • Thorough Knowledge of Microsoft Office Applications
  • Business Correspondence Writing
  • Analytical and Critical Thinking

Certification

Oklahoma Notary Commission No. 20008920 – Current

Timeline

Operations Generalist

Tinker Business & Industrial Park
08.2020 - 02.2021

Cashier/Service Desk Associate

Home Depot
06.2014 - 08.2019

Real Estate Agent (License 131130)

Century 21
01.1998 - 01.2002

Customer Service Rep/Data Processor

MTM Recognition
02.1995 - 05.2005

GED -

College of Marin

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Victoria Bill