Victoria Bratko
Clifton
Summary
Detail-oriented and patient-focused healthcare professional seeking a medical office or hospital front-desk role where I can leverage my experience with EMR systems, patient registration, scheduling, and insurance verification to support efficient, friendly patient care.
Overview
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
- Assisted pharmacists in processing and filling prescriptions accurately and efficiently.
- Communicated with patients regarding medication pick-up, refills, and basic prescription questions.
- Maintained pharmacy inventory, restocked shelves, and checked for expired medications.
- Utilized pharmacy software for order entry and prescription processing in a fast-paced environment.
- Educated customers on medication usage and potential side effects clearly.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Asset Assistant / Scheduler
Splash Reglazing
- Scheduled customer appointments and coordinated technician visits, managing a busy calendar.
- Collected and calculated expenses and pricing for services, preparing accurate cost estimates.
- Maintained financial and asset records to support day-to-day office operations.
- Provided professional customer service via phone and email, resolving questions and concerns promptly.
- Bathtub Renewal Company
- Managed communication between clients and contractors to clarify project details.
- Maintained detailed records of scheduled jobs and technician availability.
- Assisted in resolving scheduling conflicts to maximize workflow efficiency.
- Maintained accurate records of all tasks completed by the team.
Education
Nursing
William Paterson University
12.2025
Health Science Diploma -
Eastwick College
Nutley, NJ10.2022
Skills
- Patient-facing communication skills
- Electronic medical records (EMR)
- Data entry
- Patient intake
- Registration
- Billing concepts
- Attention to detail
- Teamwork
- Problem-solving
- Multitasking
- Working with diverse populations
- Record keeping
- Interpreting and processing medication orders
- Advanced math skills
- Pharmacy software proficiency
Certification
- NJ Licensed Pharmacy Technician
- AHA CPR/BLS
- AMCA Medical Assistant
- EKG Certification
- Phlebotomy Certification
Languages
- English, fluent
- Ukrainian, fluent
- Polish, fluent
- Russian, fluent
Timeline
Pharmacy Technician
CVS Pharmacy
Asset Assistant / Scheduler
Splash Reglazing
Nursing
William Paterson University
Health Science Diploma -
Eastwick College