Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Victoria Brauker

Angola,IN

Summary

Experienced and empathetic Executive Administrative Assistant with a strong desire to transition into the Medical Assistant field. Provides compassionate customer service, professional communication, and positive client interactions. Proficient in team building, MS Office suite, and accurate data entry. Recognized for integrity, friendliness, and flexibility.

Overview

12
12
years of professional experience

Work History

Deli Clerk

Meijer
07.2024 - Current
  • Delivered exemplary customer service to guests, even in peak business periods to promote guest service satisfaction.

Customer Service Associate

Walmart
08.2023 - 05.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Executive Administrative Assistant

Rolling Hills Casino
10.2021 - 05.2023
  • Managed 5 executive calendars, scheduling meetings, appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality when handling sensitive information.
  • Fostered positive work environment through active listening and addressing employee concerns.
  • Seamlessly interacted with colleagues in multiple departments to encourage team building.

Center Manager

European Wax Center
06.2019 - 10.2020
  • Managed hiring, onboarding, scheduling and performance of more than 20 employees.
  • Initiated new marketing campaigns that effectively raised brand awareness, attracting more customers to center.
  • Promoted culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Successfully resolved client concerns by actively listening to their needs and proposing viable solutions that met their expectations.

Project Manager

Little River Casino Resort
06.2016 - 05.2019
  • Sustained revenue for resort during 18-million-dollar multi-phase renovation by creating communication strategy, facilitating communications, and managing internal projects.
  • Facilitated project meetings, administered project sites, administered project artifacts, delivered project reports, created processes, provided training and documented all project deliverables.
  • Achieved high team engagement and morale levels by promoting collaborative and inclusive work environment.
  • Led over 20 cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.

Executive Administrative Assistant for Information Technology

Little River Casino Resort
06.2012 - 06.2016
  • Scheduled meetings, created meeting agendas, maintained calendars and documented meetings for accurate recording.
  • Processed purchases and invoices, reviewed contracts and tracked expenses to ensure department met budget.
  • Collaborated with over 10 cross-functional teams, expediting project completion times and enhancing overall efficiency.

Education

Medical Assistant Program -

Ross Medical Education Center
Fort Wayne, Indiana
02.2025

Associates of Arts in Communications -

Tri-State Trine University
Angola, Indiana
01.2006

Skills

  • Customer Service
  • Interpersonal Communication
  • Maintaining Schedules
  • Information Confidentiality
  • Advanced MS Office Suite
  • Documentation And Reporting
  • Office Etiquette
  • Team Building
  • Medical Terminology
  • Phlebotomy
  • EMR / EHR
  • Patient Assessments
  • Medical Billing and Coding
  • Vital Signs

Timeline

Deli Clerk

Meijer
07.2024 - Current

Customer Service Associate

Walmart
08.2023 - 05.2024

Executive Administrative Assistant

Rolling Hills Casino
10.2021 - 05.2023

Center Manager

European Wax Center
06.2019 - 10.2020

Project Manager

Little River Casino Resort
06.2016 - 05.2019

Executive Administrative Assistant for Information Technology

Little River Casino Resort
06.2012 - 06.2016

Medical Assistant Program -

Ross Medical Education Center

Associates of Arts in Communications -

Tri-State Trine University
Victoria Brauker