Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Victoria Broussard

Washington

Summary

Professional administrative specialist with comprehensive background in delivering efficient office support and customer service. Known for reliability and ability to adapt to changing needs, ensuring smooth office operations. Possesses strong organizational skills and collaborative mindset that fosters positive team environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Cook

Sodexo Magic
01.2023 - Current
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Took over line positions in event of emergency.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Supervised line cooks to monitor food safety and order accuracy.

Patient Services Coordinator

MyEyeDr.
05.2021 - 11.2023
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.

Security Escort

CSR
03.2017 - 11.2019
  • Secure premises and personnel by patrolling
  • property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry.
  • Maintain environment by monitoring and setting building and equipment controls.
  • Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers.
  • Escort visitors to their primary contact.
  • Supported event organizers in creating secure venues by collaborating on comprehensive safety evaluations and risk assessments.

Administrative Assistant/Receptionist

Total family care coalition
01.2015 - 10.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Ordering and taking stock of office supplies.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Processing and directing mail and incoming packages or deliveries
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Taking and ensuring messages are passed to the appropriate staff member on a timely basis


Education

High school Diploma -

Capital Guardian Youth Challenge Academy
Laurel, MD
12.2015

Skills

  • Proficient in organizing tasks
  • Professional phone etiquette
  • Detail-oriented data management
  • Experienced with software applications
  • Certified in Microsoft Office applications
  • Skilled in software usage
  • Client relationship building
  • Food service coordination
  • Nutritional meal preparation
  • Food safety protocols
  • Incident documentation
  • Access control oversight
  • Meeting scheduling expertise
  • Multi-line call handling

Certification

  • Licensed [ Food Handler]
  • First Aid/CPR Certified
  • Certified Administrative Professional (CAP) ...
  • Microsoft Office Specialist (MOS) ...
  • Professional Receptionist Certificate. ...
  • Front Desk Representative Certification. ...
  • Certified Medical Receptionist (CMR) ...
  • Certified Guest Service Professional (CGSP) ...
  • National Receptionists Association Certification.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Lead Cook

Sodexo Magic
01.2023 - Current

Patient Services Coordinator

MyEyeDr.
05.2021 - 11.2023

Security Escort

CSR
03.2017 - 11.2019

Administrative Assistant/Receptionist

Total family care coalition
01.2015 - 10.2018

High school Diploma -

Capital Guardian Youth Challenge Academy

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Victoria Broussard