Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Brown

Lafayette,LA

Summary

Recent graduate with foundational knowledge in practical nursing and hands-on experience gained through academic projects and clinical rotations. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist/Administrative Legal Assistant

Boustany Law Firm
11.2020 - 09.2022
  • Answered phone promptly and directed incoming calls to correct offices.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.

Electric Distributions Dispatcher

Lafayette Utilities System
05.2013 - 09.2017
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries including overtime.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Education

Associate of Applied Science - Practical Nursing

South Louisiana Community College
Lafayette, LA
12.2024

Skills

Organization skills

Time Management

Data Entry

Information Protection

Attention to Detail

Verbal and written communication

Certification

Certified Nursing Assistant

BLS Certification

Timeline

Receptionist/Administrative Legal Assistant

Boustany Law Firm
11.2020 - 09.2022

Electric Distributions Dispatcher

Lafayette Utilities System
05.2013 - 09.2017

Associate of Applied Science - Practical Nursing

South Louisiana Community College

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Victoria Brown