Victoria Brown
Lubbock,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Mental Health Specialist
Starcare Specialty Health
06.2022 - Current
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Monitored patients and assessed suicide risks.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
Cashier
Bath and Body Works, Limited Brands
04.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front of House Worker
Freddy's Frozen Custard & Steakburgers
06.2020 - 03.2021
- Boosted restaurant revenue with upselling techniques, promoting specials, and recommending popular menu items.
- Supported staff training initiatives, mentoring new hires on company policies, procedures, and best practices.
- Streamlined order processing for increased efficiency by quickly and accurately entering orders into the POS system.
Education
Bachelor of Arts - Psychology
Texas Tech University
Lubbock, TX05-2025
Skills
- Anxiety reduction techniques
- Self-esteem building
- Post-traumatic stress disorder treatment
- Stress management strategies
- Self-harm prevention
- Building rapport
- Communication skills enhancement
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
Timeline
Mental Health Specialist
Starcare Specialty Health
06.2022 - Current
Cashier
Bath and Body Works, Limited Brands
04.2021 - 05.2022
Front of House Worker
Freddy's Frozen Custard & Steakburgers
06.2020 - 03.2021
Bachelor of Arts - Psychology
Texas Tech University
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