Victoria Buchholz
Henderson,NV
Summary
Talent acquisition and onboarding expert with strong focus on team collaboration and achieving results. Skilled in sourcing, interviewing, and onboarding top-tier candidates within the healthcare industry. Known for adaptability and reliability, ensuring alignment with organizational needs. Proven ability to build strong relationships and drive recruitment initiatives effectively.
Overview
13
13
years of professional experience
Work History
Recruiter/Onboarding Coordinator
Jet Health Inc.
05.2025 - Current
- Source, screen and identify top talent for a variety of healthcare and administrative positions across 16 locations and 4 states.
- Collaborate with multiple hiring managers to determine hiring needs and source talent accordingly.
- Development of recruitment/sourcing strategies to combat hard to fill positions.
- Create proposals for additional recruiting resources by collecting market data, vigorously tracking recruitment efforts and presenting evidence clearly to leadership.
- Propose and execute streamlined SOPs to ensure efficiency in recruiting and onboarding.
- Responsible for the onboarding of all candidates hired within our hospice, home health and palliative care divisions.
- Launch background checks, process I9s and work with new hires directly to ensure all onboarding paperwork is complete, credentials are active/verified and strict adherence to compliance is upheld.
- Management/assignment of new hire trainings in Relias.
- Attend biweekly meetings with each branch and assist our HR team as needed.
- Identify new background check vendors, set meetings and lead roll out initiatives.
- Proficiency in Paylocity.
Talent Acquisition Consultant
Kaiser Permanente - Contracted Through Mastech Digital
11.2021 - 03.2025
- Identify, source and screen qualified candidates
- Oversee external recruitment for Surgical Techs, Sterile Processing Techs, Ambulatory Care Supervisor/Management positions, Optometry/Ophthalmology Techs, and Medical/Clinical Assistants
- Adhere to union/collective bargaining unit policies and procedures
- Work closely with a variety of different hiring managers to determine dept/candidate needs and identify talent accordingly
- Generate and extend offer letters for selected candidates
- Collaborate with TA leadership to report market data and develop recruitment strategies
- Credential verification/onboarding initiation
- Expertise using Taleo software
Healthcare Recruiter
Maxim Healthcare Services
02.2017 - 02.2021
- Sourcing, screening and onboarding of quality LVNs/RNs to work on home healthcare and IV infusion cases
- Sourcing, screening and onboarding of quality RBT's and BT's for in home ABA cases
- Responsible for managing a patient case load of up to 30 patients at a time and act as primary contact for any and all staffing needs
- Submit insurance authorization requests for in home healthcare and in home behavioral therapy
- Oversight of IV Infusion business line, responsible for communication among CVS Coram, clients and nurses as well as responsible for staffing all open needs
- Managing schedules, including monitoring personnel and client vacations/call offs and backfilling when needed
- Mentor and aid in training of new recruiters in the area (10 offices)
- Develop and maintain excellent relationships between personnel and patient's families though attention to detail, excellent customer service and timely follow up
- Adapt to a fast paced and demanding environment while showing significant growth
- Maintain recruiting metrics/KPIs
- Wide variety of miscellaneous office tasks including data entry, faxing, mailing, and processing check requests for outside vendors
Client Coordinator
Maxim Healthcare Services
10.2016 - 02.2017
- Coordinated and confirmed schedules with clients, caregivers and field staff
- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions
- Built relationships with Maxim clients, caregivers and field staff to understand their scheduling needs/requirements
- Recorded correspondence, needs, availability, and schedule in record system
- Ensured all caregivers and field staff meet applicable compliance and contract requirements prior to scheduling or working a shift
- Partnered with business development, clinicians, recruiters, and field support staff to discuss staffing shortages, client satisfaction, and business development opportunities
Insurance Binder
Safebuilt Insurance Services
02.2016 - 08.2016
- Managed insurance policies by verifying their accuracy and appropriate underwriting
- Processed endorsements
- Reviewed and approved financial agreements
- Managed high volume of incoming emails and bound insurance policies in timely fashion
- Provided excellent process times and customer service by working efficiently and attentively
Receptionist/Administrative Assistant
Einstein Industries
11.2014 - 09.2015
- Answered and quickly redirected up to 70 calls per day
- Ordered and distributed office supplies while adhering to a fixed office budget
- Directed guests and routed deliveries and courier services
- Assessed urgency and priorities before accepting or declining appts/meetings with the CEO
- Maintained smooth office flow by assisting various departments with a multitude of tasks (sales, marketing, accounting, content)
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Handled cash transactions and maintained sales and payments records accurately
Licensed Insurance Agent
GEICO
08.2013 - 09.2014
- Calculated quotes and educated potential clients on insurance options
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices
- Processed policy endorsements including adding drivers, vehicles, increasing liability and comp/collision coverages and updating addresses for in state and out of state moves
- Accurately documented, researched and resolved customer service issues
- Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly
- Diffused volatile customer situations calmly and courteously
- Effectively managed a high-volume of inbound and outbound customer calls
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester08.2020
Skills
- Strategic Sourcing
- Competency-Based Hiring
- Collaborative Teamwork
- Collective Bargaining Agreements
- Candidate pipeline management
- Recruitment strategies
- Candidate onboarding
- Schedule management
- New hire training
- Excellent verbal and written communicator
- Strong organizational skills
- Attention to detail
Timeline
Recruiter/Onboarding Coordinator
Jet Health Inc.
05.2025 - Current
Talent Acquisition Consultant
Kaiser Permanente - Contracted Through Mastech Digital
11.2021 - 03.2025
Healthcare Recruiter
Maxim Healthcare Services
02.2017 - 02.2021
Client Coordinator
Maxim Healthcare Services
10.2016 - 02.2017
Insurance Binder
Safebuilt Insurance Services
02.2016 - 08.2016
Receptionist/Administrative Assistant
Einstein Industries
11.2014 - 09.2015
Licensed Insurance Agent
GEICO
08.2013 - 09.2014
Bachelor of Arts - Psychology
Southern New Hampshire University