Victoria Burgess
Louisburg,North Carolina
Summary
I am an undergraduate student at Appalachian State University majoring in psychology with a concentration in human services. I am committed to furthering my knowledge within the mental health field and pursuing opportunities that enhance practical skills and professional development.
Overview
4
4
years of professional experience
Work History
Team Member
Chick-Fil-A
01.2020 - 09.2022
- Performed opening and closing duties, including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines
- Notified supervisors of item shortages to replenish inventory
- Communicated effectively with customers, supervisors, and team members
- Corrected order and product mistakes by assisting customers with returns and refunds
- Counted money in cash drawers and communicated correct amounts to supervisors for reports
Sales Associate
Lily Maes
12.2019 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Tutor
Jones Dairy Elementary School
01.2019 - 01.2021
- Assisted students with developing positive academic strategies to improve learning and boost self-confidence
- Coached students on academic concepts and explained terminology in easy-to-understand language
- Facilitated small group activities designed to foster collaboration
- Created a positive learning environment that was conducive to student success
Education
Bachelor of Science - Psychology With A Concentration in Human Services
Appalachian State University
Boone, NC12.2025
ASSOCIATE IN ARTS (A.A.) - PSYCHOLOGY
Wake Technical Community College
Raleigh, NC12.2023
Skills
Customer Service
Positive Attitude
Teamwork and Collaboration
Problem-Solving
Volunteer Experience
Tutor, Jones Dairy Elementary School, Wake Forest, North Carolina, 01/19, 01/20, Assisted students with developing positive academic strategies to improve learning and boost self-confidence., Coached students on academic concepts and explained terminology in easy-to-understand language., Facilitated small group activities designed to foster collaboration., Created a positive learning environment that was conducive to student success.
Timeline
Team Member
Chick-Fil-A
01.2020 - 09.2022
Sales Associate
Lily Maes
12.2019 - 06.2021
Tutor
Jones Dairy Elementary School
01.2019 - 01.2021
Bachelor of Science - Psychology With A Concentration in Human Services
Appalachian State University
ASSOCIATE IN ARTS (A.A.) - PSYCHOLOGY
Wake Technical Community College
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