Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Burnett

Summerville,SC

Summary

Detail oriented academy trainer with a strong background in supporting associate development and skill enhancement. Consistently achieves high satisfaction rates among customers and associates. Demonstrates effective conflict resolution and communication capabilities to promote a friendly environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Kelly Services
08.2024 - Current

Sedgefield Middle School - Media Assistant

  • Assisted patrons in locating and checking out library materials.
  • Scanned inventory of library collections.
  • Assisted in the cataloging of new books and materials.
  • Assisted in maintaining a clean and safe environment.
  • Performed basic computer troubleshooting and maintenance tasks.
  • Organized shelves, book displays, and other library areas.
  • Answered students questions and assisted in finding materials requested.
  • Check-in and check-out process of library books and materials at circulation desk.

Frozen & Dairy Academy Trainer

Walmart
08.2023 - Current
  • Receive Frozen & Dairy trucks
  • Ensure all cold and frozen items are held at the cold chain temperature
  • Keeping all coolers and freezers neat, clean, and organized
  • Cleaning under cold cases
  • Completing daily temperature checks in all chilled departments
  • Guide and train associates
  • Stock frozen and dairy product
  • Price changes
  • Setting modular
  • Viz pick freezers and coolers

Sales Floor Academy Trainer

Walmart
01.2023 - 08.2023
  • Use the power electric jack to load and unload trucks
  • Train and guide associates
  • Viz pick top stock
  • Viz pick the backroom
  • Keep a clean backroom and salesfloor
  • Stack and downstack pallets
  • Create Pallets
  • Setting Modular
  • Delegating to associates
  • Assist other departments
  • Completing price changes
  • Setting features on endcaps

Meat & Produce Academy Trainer

Walmart
09.2021 - 01.2023
  • Rotating fruits and vegetables to enhance freshness
  • Daily temperature checks
  • Stocking and packing out fruits and vegetables
  • Processing and breaking down the meat and produce truck.
  • Scan and claim out expired product
  • Assist customers with items and information
  • Train and guide new and former employees
  • Setting modular
  • Moving and working with a sense of urgency
  • Viz pick freezers and coolers
  • Scan, print, and label overstock and shelf's
  • Assist other departments including: Frozen, Dairy, Bakery/Deli, Frontend, and online grocery dept.
  • Complete daily tasks
  • Practice safe, fast, and cleanliness.

Online Personal Shopper

Walmart
03.2021 - 07.2021
  • Selected items customers order
  • Assist customers with their questions
  • Recommend other items to customers if the item is out of stock
  • Organizing and keeping a clean cart
  • Bagging items appropriately
  • Looking for items online
  • Exceptional communication skills
  • Works well under pressure
  • Multitasking ability
  • Friendly demeanor
  • Pull orders out and put into the customers car
  • Keep a clean organized room
  • Stock shelves
  • Zoning shelves.

Store Associate

sweetFrog
03.2020 - 03.2021
  • Opening the store
  • Assisting customers on the front end
  • Assessed store inventory and stocking the backroom
  • Resolved customer complaints/issues
  • Trained and provided assistance to other employees
  • Managed daily cash deposits
  • Filling and rotating toppings
  • Clean and organized the front of house and back of house
  • Close and lock the store.

Education

High School Diploma -

Stratford High School
Goose Creek, SC
06.2020

Skills

  • Time management
  • Communication skills
  • Conflict resolution
  • Teamwork
  • Leadership
  • Customer Service
  • Organization
  • Food safety awareness
  • Merchandising
  • Supervisor Experience
  • Training & Development

Certification

  • Food & Safety Certification
  • PLE Certified

Timeline

Substitute Teacher

Kelly Services
08.2024 - Current

Frozen & Dairy Academy Trainer

Walmart
08.2023 - Current

Sales Floor Academy Trainer

Walmart
01.2023 - 08.2023

Meat & Produce Academy Trainer

Walmart
09.2021 - 01.2023

Online Personal Shopper

Walmart
03.2021 - 07.2021

Store Associate

sweetFrog
03.2020 - 03.2021

High School Diploma -

Stratford High School